Project Manager

QC Signs & Graphics

Project Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Profit sharing

    Vision insurance

    Benefits/Perks

    Quarterly bonuses based on performance

    Paid Vacation will accrue and can be taken as per Company Policy

    100% Company Funded Dental, Vision, LDT, STD, Life Insurance and Hospital Gap Insurance

    Retirement Profit Sharing eligible after one year of service, as per Company Policy

    The company offers six (6) paid Holidays per Annum

    Cellular Phone allowance – bill to be submitted for reimbursement

    Mileage Reimbursements will be paid for employee use of personal vehicle

    Job Summary

    Handle incoming leads through a process of analyzing customers' needs, submit job proposals for customer review, meet select customers on-site, perform site inspections, creating estimates, closing the sale, writing Work Orders and handing them off to Production, and ensuring referral source retention and customer satisfaction via quality control process.

    Responsibilities

    A Project Manager handles all size projects, from temporary signage needs (like tradeshows and events) to full-scale projects, like new businesses opening and recurring customers with a monthly flow of orders. He/she coordinates projects from inception to completion, ensuring quality and customer satisfaction. He/she helps to manage the customers’ experience with the company and its employees. Other duties may be assigned, that may or may not include the following: pick-up & delivery of materials, supplies, signs, etc. File & proof generation, follow-up on proofing with customers, meeting on-site for installations and ensuring customer satisfaction.

    Ensure all estimates produced reflect scope of work required by the customer.

    Ensure all incoming leads are responded to immediately and followed up promptly.

    Learn and master company systems to ensure smooth workflow and keep others within the organization informed on projects.

    Ensure sales goals are achieved in a proper manner.

    Ensure estimates are written to reflect needed company gross margin

    Ensure all project paperwork is organized and job progress is maintained so as to meet management and customer expectations.

    Ensure all customers are satisfied with services performed.

    Ensure all authorizations are obtained prior to work beginning and proper procedures are followed when funds should be collected on jobs.

    Gain required information to submit permits to local jurisdictions.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Possess high school diploma or equivalent.

    Possess valid Drivers License and clean driving record.

    Minimum of three years experience in the position of Estimator, Sales Representative, or Project Management for company of comparable size or equivalent experience.

    Quick learner who can manage multiple projects at the same time

    Excellent communication skills a must, including ability to present and speak in public.

    Ability to adapt and change priorities quickly as business needs dictate

    Ability to exercise integrity, at the moment of choice and think/reason strategically.

    Ability to read, analyze and interpret job estimates and reports.

    Advanced computer skills including software, hardware, programs, and application.

    Ability to calculate figures and amounts such as discounts, interest, gross margin, mark-up, commissions, percentages, area, and volume. Ability to apply concepts of basic algebra and geometry.

    Ability to read and interpret documents such as map reading, safety rules, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak English effectively with customers, employees, or the public in general.