Are you a print/sign professional that thrives in a fast paced environment? If so, AlphaGraphics Marietta could be the fit for you! We are a growing marketing and visual communications company specializing in digital printing, sign production and graphic design. Great team, clients, culture and benefits.
We are looking for an enthusiastic team player to become a Project/Business Development Manager. The primary roles of this position are to increase the shops sales, provide world class customer service and support an experienced production team.
Responsibilities
Gains a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing.
Communicates with customers and/or prospects confidently via phone, email and face to face.
Exhibits strong time management skills, detail oriented and organized
Works well within a team environment
From initial engagement to completion, ensures all clients have a positive business experience
Consults with customers to help them make decisions; up sells when there are opportunities
Reviews customer’s proofs, calls customers when jobs are ready
Creates job estimates that are prepared in a timely manner (2-4 hours), professionally presented and carefully reviewed for job pricing and accuracy
Routinely resolves customer inquiries and complaints
Displays necessary mastery of Point of Sale application to effectively create, price and communicate customer projects.
Follows up on customer leads as needed
Maintains a proactive response to potential client concerns and contacts the client before a problem is encountered
Continuously seeks improvement through process, capabilities and technique.
Qualifications
Has a proven record of customer service, project management and sales
Knowledge of printing, design and signs are a plus
Computer savvy, enjoys production, design and technology
Has ability to secure and maintain customer’s trust and confidence
Energetic, enthusiastic and curious disposition is a great fit for this position
Strong analytic, written and verbal skills
Professional appearance is required
Strong organizational and time-management skills
Knowledge of utilizing/leveraging social media, CRM
Project management and B2B marketing skills are helpful
Job Type: Full-time
Salary: $19.00 - $22.00 per hour
Benefits:
Sales commission
Monthly bonus opportunity
Health savings account
Paid time off
Matching 401K
Schedule:
8 hour shift
Day shift
Weekdays
Supplemental pay types:
Bonus pay
Commission
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.