Job Description
Do you thrive in a fast-paced environment? Are you interested in building long-lasting connections? Then our Enterprise Renewal & Collections Specialist may be an excellent opportunity for you! In this role, you will be responsible for working with customers directly to collect purchase orders and payment for invoices for all revenue streams (software licenses, services, maintenance, and hardware). This position will provide an opportunity to join a successful, rapidly-growing software company with an established customer base that includes many of the world’s largest companies, including Exxon-Mobil and Phillips 66!
RESPONSIBILITIES
- Independently manage the delivery and collection of invoices for all revenue streams
- Uncover accounts which may be at risk for cancelation and develop plans to mitigate such risk
- Utilize Salesforce.com to record all collection activities and maintain current customer contact information
- Serve as a liaison between the Sales Team and Finance Team to manage opportunities
- Proactively call customers and routinely follow up on past due accounts
REQUIREMENTS
- Bachelor's degree preferred
- One to two years of relevant experience preferred (3+ years of renewals/collections experience without a Bachelor’s degree)
- Outstanding organizational skills and extreme attention to detail
- Positive and energetic phone skills
- Strong multi-tasking ability
- Ability to work collaboratively with multiple departments across the organization
- Ability to clearly articulate complex thoughts and concepts to clients
- Excellent client and internal communication skills including clear and concise writing skills
- Adept at managing spreadsheets and manipulating information
WHY PROMETHEUS GROUP?
- Located in downtown Raleigh
- Triangle Business Journal 50 Fastest Growing Private Companies winner the past seven years
- Generous benefits package:
- Medical/Dental/Life/Vision Benefits
- Paid Time Off
- 401K with company match
- Short and long-term disability
- Flexible Spending Account
- Employee Referral Bonus
- Tuition Reimbursement
- Office socials, company parties, and holiday celebrations
- Wellness Programs with gym membership, ultimate frisbee, basketball, and volleyball teams
For more information, visit www.prometheusgroup.com.