KeyOpp Property Management is a family-owned, mission-driven real estate firm committed to improving the lives of real estate investors and residents through modern, efficient, and responsive property management solutions. We are seeking a highly organized and driven Executive Asset Manager to take full ownership of a managed portfolio of rental units (“doors”) and deliver exceptional service to both property owners and residents. This role is ideal for someone who thrives in a fast-paced environment, has deep knowledge of local San Francisco rental laws, and is committed to delivering tangible results within compliance frameworks. Responsibilities: Resident Relations • Serve as the primary point of contact for all resident communications. • Address repair requests, lease questions, and conflict resolution in a timely and professional manner. • Conduct move-in/move-out walkthroughs with appropriate documentation. Owner Investor Relations • Maintain proactive and transparent communication with property owners. • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance. • Educate and advise clients on regulatory compliance and market conditions. Security Deposit Returns • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less • Coordinate with vendors to finalize invoices and close work orders swiftly. Vacancy Turnover Leasing • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 **** days of possession. • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly. Rent Collections Delinquencies • Monitor all tenant accounts for late rent payments. • Initiate follow-up and collection efforts for rent more than 5 days late. • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary. Maintenance Work Order Coordination • Triage and assign maintenance requests based on urgency and impact. • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking. • Communicate proactively with residents and vendors during the repair process. New Business Onboarding • Respond to prospective owner leads the same day. • Conduct initial consultation and follow-up outreach Qualifications: • Minimum 5-10 years of experience in residential property management (multi-family or mixed portfolio preferred). • Strong working knowledge of San Francisco Rent Ordinance, California Civil Code, and Fair Housing laws. • Demonstrated experience handling full-cycle leasing, maintenance coordination, and resident/owner communication. • Proven ability to meet performance-based targets and time-sensitive goals. • Excellent verbal and written communication skills. • Tech-savvy: Proficiency in property management software (e.g., RentVine, AppFolio, Buildium, or equivalent), Google Workspace, and task management tools. • California Real Estate License preferred (or willingness to obtain within 6 months). • Strong customer service orientation with the ability to problem-solve under pressure. • Reliable transportation and the ability to conduct on-site property inspections and meetings. • Detail-oriented. • Strong organizational skills. • Ability to Muti-task. • Project management experience is a plus. • Bilingual (Cantonese, Mandarin, or Spanish) preferred. Compensation: $75,000 - $100,000 yearly

• Resident Relations • Serve as the primary point of contact for all resident communications. • Address repair requests, lease questions, and conflict resolution in a timely and professional manner. • Conduct move-in/move-out walkthroughs with appropriate documentation.Owner Investor Relations • Maintain proactive and transparent communication with property owners. • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance. • Educate and advise clients on regulatory compliance and market conditions.Security Deposit Returns • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less • Coordinate with vendors to finalize invoices and close work orders swiftly.Vacancy Turnover Leasing • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 days of possession. • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly.Rent Collections Delinquencies • Monitor all tenant accounts for late rent payments. • Initiate follow-up and collection efforts for rent more than 5 days late. • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary.Maintenance Work Order Coordination • Triage and assign maintenance requests based on urgency and impact. • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking. • Communicate proactively with residents and vendors during the repair process.New Business Onboarding • Respond to prospective owner leads the same day. • Conduct initial consultation and follow-up outreach