Property and Tenant Relations Manager - Wholesale Retail Market Center - Base Salary to 110k/year - Atlanta, GA

• Our client operates the world’s largest wholesale market centers, connecting buyers and sellers across the home furnishings, gift, and apparel industries. They are a unique company in that they offer physical B2B markets on an unprecedented scale, as well as a complement of digital platforms to create an omni-channel experience. They host 12 wholesale markets annually, with January and July being their largest in the Atlanta area, involving more than 1,500 tenants.
• In this role, the Property and Tenant Relations Manager (PTRM) is responsible for maintaining personalized and effective relationships between the marketplace and their clients. The Property and Tenant Relations Manager assist tenants with market preparation, facilitate showroom tenant improvements, and in general work closely with the Sales, Leasing, Facilities, Security, and Digital teams to ensure a seamless experience for tenants. Experience managing properties and tenants in a retail, shopping center, convention center, or similar environment is critical to success in this position.

Responsibilities:

• Collaborate closely with leaders in Sales, Leasing, Facilities, Security, and Digital teams as needed
• Build and maintain personalized and effective relationships with the tenants, serve as primary liaison to them
• Onboard and offboard tenants, facilitating a smooth transition process
• Facilitate showroom improvements, oversee showroom maintenance requests, manage showroom access requests, assist tenants with market preparation
• Maintain a strong working knowledge of tenant leases and landlord responsibilities
• Have an overall understanding of facilities operation and needs, particularly vertical lifts, escalators, and elevators
• Work in the Atlanta office (near downtown) most of the time, and on the showroom in the week leading up to and after major shows. May include weekends for January and July shows in particular
• Review and approve budgets and financial statements, maintain a deep understanding of the finances
• Handle dispute resolution as needed
• Ensure third party contractors are meeting contractual obligations
• Possess good knowledge of assigned property, general building best practices, and of tenant and product movement within the property

Qualifications:

• 4+ years of experience in Property and Tenant Management, preferably in retail, shopping malls, or convention centers
• Proficiency in MS Office, computer-savvy with ability to learn new programs quickly
• Experience handling budgeting and financials, as well as client relationships
• Ability to work in the Atlanta office and showroom, including some weekends during busy seasons (January and July mostly)

Compensation:

• Base salary in the 95k - 110k/year range
• Bonuses up to 5% of base salary
• Comprehensive medical benefits
• 401k with match
• Unlimited PTO, to be taken outside of the major shows (i.e., not January and July)
• Room for growth within the Property Management, or other teams

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