Job Description

PROVIDERFLOW IS CURRENTLY SEEKING QUALIFIED PROFESSIONALS FOR THE POSITION OF ROI SPECIALIST TO PROCESS MEDICAL RECORD REQUESTS AT OUR PRODUCTION HEADQUARTERS LOCATED IN PALM BEACH COUNTY, FLORIDA OR REMOTE FROM HOME.

PURPOSE

THIS IS AN ENTRY LEVEL POSITION. THE ROI SPECIALIST IS RESPONSIBLE FOR EFFICIENTLY AND ACCURATELY PROCESSING ALL RELEASE OF INFORMATION (ROI) MEDICAL RECORD REQUESTS WITH THE HIGHEST LEVEL OF PATIENT CONFIDENTIALITY AND CUSTOMER SERVICE. ASSOCIATE WILL ALSO BE REQUIRED TO COMPLY WITH OUR COMPANY’S PRIVACY AND SECURITY POLICY AND ALL FEDERALLY MANDATED HIPAA REGULATIONS.

QUALIFICATIONS

• MINIMUM OF (3) THREE YEARS EXPERIENCE IN A HEALTHCARE SETTING AS A MEDICAL RECORD TECHNICIAN, MEDICAL RECORDS SPECIALIST (OR SIMILAR POSITION) WHERE CANDIDATE’S RESPONSIBILITIES INCLUDED THE PROCESSING OF MEDICAL/HEALTH RECORDS.

• KNOWLEDGE OF MEDICAL TERMINOLOGY.

• AWARENESS OF HIPPA GUIDELINES AND REGULATIONS.

• BASIC PROFICIENCY IN NAVIGATING WITHIN AN ELECTRONIC HEALTH RECORD; EHR SYSTEM.

• STRONG PROFICIENCY IN WORKING ON A COMPUTER.

• BASIC KNOWLEDGE OF OFFICE EQUIPMENT: COPY MACHINES, FAX MACHINES, SCANNERS AND PRINTERS.

• COMPLETION OF A HIPAA CERTIFICATION COURSE; TO BE ADMINISTERED ON THE CANDIDATES FIRST DAY OF EMPLOYMENT.

• SUCCESSFULLY PASS AN INITIAL BACKGROUND CHECK PRIOR TO THE CANDIDATE'S FIRST DAY AND MAINTAIN A CLEAR RECORD FOR THE DURATION OF TIME OF EMPLOYMENT.

• MUST, AT ALL TIMES, COMPLY WITH OUR COMPANY’S PRIVACY AND SECURITY POLICIES.

JOB REQUIREMENTS

• MUST BE ABLE TO WORK FULL-TIME; MONDAY THRU FRIDAY, 8:30AM – 5:00PM.

• MEDICAL ASSISTANT LICENSE PREFERRED, BUT NOT REQUIRED.

• PREVIOUS HEALTHCARE EXPERIENCE REQUIRED.

• GOOD COMMUNICATION SKILLS.

• PROFICIENCY IN USING COMPUTER APPLICATIONS.

• ABILITY TO UNDERSTAND AND BECOME KNOWLEDGEABLE ON RELEASE OF INFORMATION (ROI) POLICIES AND PROCEDURES AND HIPAA REGULATIONS.

• ABILITY TO READ AND COMPREHEND SIMPLE HEALTHCARE TERMINOLOGY.

• EFFECTIVE ORGANIZATIONAL SKILLS ARE A MUST.

• DEMONSTRATED SUCCESS WORKING IN AN ENVIRONMENT THAT REQUIRES ATTENTION TO DETAIL.

JOB TYPE: FULL-TIME

SALARY: $14.00 TO $18.00 /HOUR

BENEFITS:  401K, HEALTH INSURANCE (AFTER 90 DAYS OF EMPLOYMENT)

Company Description

ProviderFlow is a leading provider of EHR/EMR integrated software solutions and professional services to the healthcare community. Managing Release of Information (ROI) of Protected Health Information (PHI) has become more complicated than ever for a healthcare organization. Challenges include ongoing regulatory changes governing the release of PHI, managing the different types of requests such as patient, patient designee, provider to provider and others, to the sheer volume of requests that a provider receives almost daily while attempting to manage cost and risk, has become a daunting task. ProviderFlow solves all the challenges for all medical practices.