Job Description

The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel’s cleanliness in a clean and orderly manner. The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.

What you will be doing:

• “Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
• Take initiative to add a personalized experience for the guest
• Work effectively and contribute positively to a team
• Maintain all public restrooms, insuring proper cleanliness and supplies.
• Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces
• Vacuum carpets including rugs on service landing when needed or applicable
• Report damage or malfunction in hotel rooms/areas
• Respond professionally, politely, and efficiently to requests from guests
• Maintain equipment in a proper state of cleanliness
• Use hands to lift, carry, or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read, understand and follow all department policies

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset
• Basic understanding of the English language
• Ability to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Additional Information

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Come join the energetic and caring Housekeeping 'Ohana at the Fairmont Orchid. We work together as a dynamic team to ensure that our guests are well looked after and the hotel maintains the utmost cleanliness.

**Our commitment to Diversity & Inclusion: **We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

**About Fairmont Hotels & Resorts: **At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

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