How will your role impact First Command Bank?

At First Command Bank, we are committed to strengthening the financial futures of the military community, including the entrepreneurial dreams of veteran-owned businesses. Recognizing the essential contributions of veterans to our nation’s economy, we aspire to be the premier provider of capital and financial resources to veteran entrepreneurs, enabling them to overcome unique challenges and achieve sustainable growth. The company is seeking a leader who shares this passion for our mission.

Veteran business owners face distinct obstacles, such as navigating complex loan processes, accessing capital, and leveraging government resources. The VP, SBA Business Development Officer will serve as a strategic leader, bridging these gaps to empower veteran-owned businesses to thrive. This role is central to advancing First Command Bank’s mission by building robust partnerships, delivering tailored SBA loan solutions, and fostering long-term client relationships that reflect our unwavering dedication to the military community.

As the primary conduit between veteran entrepreneurs, veteran-focused organizations, and First Command Bank’s SBA Preferred Lender Program (PLP), this position offers a unique opportunity to make a meaningful impact. By supporting the growth of small businesses that create jobs, drive innovation, and strengthen local economies, you will play a pivotal role in the bank’s continued success as we aspire to serve more and serve better.

At First Command, we pride ourselves on being a trusted partner to the military community. Joining our SBA lending team means contributing to a culture of innovation, collaboration, and service excellence. Together, we can make a lasting difference for veteran-owned businesses, their families, and the communities they serve.

What will you be doing?

Business Development & Relationship Building

• Serve as the bank’s primary ambassador to veteran-focused organizations such as VBOCs, SBDCs, SCORE, SBA District Offices, and other referral sources to generate quality SBA loan leads.
• Cultivate partnerships with accountants, and other professionals to uncover new SBA loan opportunities.
• Collaborate with internal stakeholders, including District Advisors and Field Force teams, to drive referrals and deepen client relationships.

Operational Excellence & Compliance

• Prepare complete and accurate loan proposals, ensuring compliance with SBA guidelines, bank policies, and applicable regulations.
• Maintain detailed records of business development activities, loan pipelines, and call reports to measure progress toward goals.
• Stay informed of industry trends, market conditions, and regulatory changes affecting SBA lending and veteran-owned businesses.

Performance & Growth

• Achieve and exceed business development targets while contributing to the growth of the SBA program.
• Partner with the VP, SBA Program Director to identify and implement strategic initiatives to expand First Command Bank’s market presence serving veteran-owned businesses.

Client Engagement & Exceptional Service

• Deliver world-class service by guiding clients through the SBA loan application process, addressing inquiries, and providing ongoing support.
• Act as a trusted advisor, identifying broader financial needs and share-of-wallet opportunities to deepen client relationships.

SBA Loan Origination & Structuring

• Proactively identify, structure, and originate SBA 7(a) and SBA Express loans to meet client needs.
• Conduct in-depth analysis of client financial statements, creditworthiness, and business plans to propose tailored loan solutions.
• Collaborate with internal underwriting and credit teams to ensure efficient and accurate loan processing.

What skills/qualifications do you need?

Education

• Bachelor’s degree in finance, business, or a related field.
• Master’s Degree or Graduate School of Banking preferred.
• Formal credit training preferred.

Work Experience

• Minimum of 7 years’ experience in SBA lending, business development, or commercial lending.
• Proven success in originating and structuring SBA 7(a) and SBA Express loans.
• Strong understanding of SBA guidelines, credit analysis, and loan packaging.
• Experience working with or within veteran-focused organizations or the military community.
• Familiarity with federal contracting and certifications for veteran-owned businesses (e.g., VOSB, SDVOSB).
• Military experience and background preferred.

Required Knowledge, Skills, and Abilities

• Exceptional networking and relationship-building skills, with a proven ability to cultivate partnerships with diverse stakeholders.
• Strategic thinker with strong analytical abilities and a client-first approach to problem-solving.
• Excellent communication and presentation skills, with the ability to engage and influence internal and external stakeholders.
• Proficiency in Salesforce.com, loan origination software, and Microsoft Office Suite.

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Required Skills

Required Experience