Job Description

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from closing sales to maintaining the store. Sales Associate duties and responsibilities include working closely with customers to determine their dietary and supplement needs, answer their questions about our products, and recommend the right solutions. You should be knowledgeable and have experience in the supplement and vitamin industry. To be successful at Pureline Nutrition, you should stay up-to-date with product features and maintain our stores visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the stores sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the stores design)

REQUIREMENTS

Sales Associate skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role in the supplement, vitamin, health, and fitness industries
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts