Classification: Contract
Duration: 7 months
CereCore is seeking a QA Test Analyst (Bilingual- Spanish and English) to join our team in Nashville, TN.
Responsibilities:
- Develops, publishes, and implements test plans.
- Writes and maintains test automation.
- Develops quality assurance standards.
- Defines and tracks quality assurance metrics.
Requirements:- Requires a bachelor's degree and at least 5 years of experience of QA experience.
- Prior experience with testing IVR call center applications, Hammer end to end call center automation tool, Genesys Cloud application, and Bilingual (Spanish and English)
- Performs a variety of tasks.
- May lead and direct the work of others.
- Works under general supervision; typically reports to a manager.
- A certain degree of creativity and latitude is required.