The Quality Assurance Manager is responsible for improving company effectiveness and profitability of the integrated business by providing high-level technical support for customer requests and existing operations.  The Quality Assurance Manager is also key to the creation and development of a continuous improvement culture.

SUPERVISORY RESPONSIBILITIES:  Direct Supervision of Quality Engineer.

PRIMARY DUTIES AND RESPONSIBILITIES:

·       Provide technical support and project management for complex and technically sophisticated customer projects.

·       Provide leadership to the integrated business in analyzing and improving methods, processes, process flows, and ergonomics

·       Work closely with the Customer Advocates, Technical Support Services, and Shop Supervision on solving customer needs.  

·       Work closely with Casting Engineer to build redundancy in the role.

·       Work Closely with Machine Shop technical team to assist in process capability improvements

·       Work with the Foundry Superintendent, Machining Superintendent, Tooling Superintendent, and department Supervisors to implement process improvements

·       Work with the organization to create and refine system cost reductions

·       Work with the organization to reduce process variation

·       Perform job, operational, and organizational cost analyses as needed

·       Identify and communicate potential changes that would improve productivity, quality, cost, health, safety and environmental performance within the integrated business

·       Work with the Director of Operations and the line Superintendents to evaluate, select, plan, roll out, monitor, reinforce, and refine over time a shop floor oriented approach to employee involvement, empowerment, and continuous improvement

·       Perform other duties and manage special projects as assigned.

PREFERRED QUALIFICATIONS:

·       Education:      Bachelors degree in engineering

·       Experience:     Four to ten years experience in a heavy manufacturing environment

ATTRIBUTES REQUIRED:

KNOWLEDGE

• Mechanical Engineering or Manufacturing Engineering Technical Aptitude

• Deep understanding of project management

• Deep understanding of GD&T and understanding customer specifications

• Deep understanding of process variation control

• Growing knowledge and understanding of the leading approaches to shop floor employee involvement and organization-wide continuous improvement

• Strong knowledge of the information systems needed to perform the job

SKILLS

·       Exceptionally strong analytical and problem solving skills

·       Strong construction / project management skills

·       Team facilitation and training skills

·       Strong oral and written communication skills

·       Effective leadership and interpersonal abilities

• Organized and planning oriented

·       Strong negotiation and relationship building skills

OTHER ATTRIBUTES

• Demonstrates company values of honesty, caring, improving, and success

• Committed to “getting the job done right” no matter how long it takes

• Team oriented, ethical and trustworthy

• Flexible and able to adapt to and embrace change

• Appropriately decisive, results oriented, and attentive to details