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CSR Dispatcher

QX Logistix llc

CSR Dispatcher

National
Full Time
Paid
  • Responsibilities

    Job Description

    Job description

    ABOUT US: QX LOGISTICS, LLC

    We are a fast-growth third-party logistics company specializing in warehousing, home, store deliveries and medium-haul trucking services. We support many of the largest retail and e-commerce businesses in the country. We are strongly committed to providing the best in customer outcomes and run our business with an entrepreneurial and collaborative style.

    We are looking for a Customer Service Representative in our Store Deliveries Division to coordinate the supply chain between the port, the airport, our warehouse, and customer stores in the western region of the U.S. This is a full-time position with hours being, Thursday, Friday, Saturday, and Sunday from 3pm-1:30am.

    Some additional hours may be required based on volume.

    WHY QX? · Competitive compensation · Top-Tier Medical, Dental and Vision Insurance, for full time employees · Two weeks’ vacation and personal PTO accruals, for full time employees · Seven recognized national holidays · Work with great people!

    RESPONSIBILITIES: · Coordinate schedules with drivers and support staff · Coordinate with Operations Staff in the warehouse · Coordinate with Trucking Division · Constant communication with customers · Understanding customer’s needs and keeping them informed of progress · Tracking projects and billing · Monthly review of financial performance · Collaborate on developing strategic plans for improvement · Assist with occasional warehouse duties such as loading box trucks and scanning cartons from pallets. · Enforce company rules and policies to box truck drivers, helpers, and warehouse associates.

    REQUIRED SKILLS/ABILITIES: · Excellent verbal and written communication skills · Excellent organizational skills and attention to detail · Strong analytical and problem-solving skills · Proficient with Excel · Forklift experience

    EDUCATION AND EXPERIENCE: · 1-2 years experience in a related industry · Experience dispatching a plus

    COVID-19 considerations: All unvaccinated associates are required to wear masks and socially distance.

    Location: 5801 South Boyle Avenue, Vernon, California 90058

    Job Type: Full-time

    Pay: $18.00 - $20.00 per hour

    Company Description

    We are a fast-growth third-party logistics company specializing in warehousing, home, store deliveries and medium-haul trucking services. We support many of the largest retail and e-commerce businesses in the country. We are strongly committed to providing the best in customer outcomes and run our business with an entrepreneurial and collaborative style.