Benefits:

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Qualfied Superivsor/Clinic Manager Job Description – Estero, Florida (Must be Board Approved Qualified Supervisor)

As a Clinic Manager at Ellie Mental Health’s locally owned and operated clinic in Estero, Florida, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Manager is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Owner, Clinic Director, and clinic staff; assists with staffing needs; provides resource support and administrative oversight, while maintaining an active case load of clients.

Tasks & Responsibilities

Facilitate in building a creative positive work culture that aligns with Ellie values.

Meet regulary with new staff for 1:1 mentorship, documentation review, training.

Collaborate with Clinic Director and Owner to plan and implement staff team building/culture-building initiatives (Celebrations, anniversaries, community involvement, etc).

Meet 1:1 with assigned licensed and unlicensed clinicians to review productivity, caseload, and clinical documentation.

Participate in clinic manager/leadership meetings as scheduled.

Maintain billable hours expectations (20 billed sessions per week, 23 scheduled sessions), or a combination of 20 client hours and supervision hours as needed for clinic supervision needs. The minimum client expectation will remain at 15 (i.e. 15 clients +5 supervisees = 20 combined hours).

Triage clinic staff’s administrative questions and concerns by connecting them to

appropriate tools and resources.

Troubleshoot issues within Valant (our EHR), ADP, Teams, Outlook, and billing.

Monitor clinic capacity and track office space.

Partner with clinic director to support administrative changes as needed.

Partner with owner to support the hiring process; this includes clinical interviews, onboarding, new hire training, and offboarding processes.

Coordinate office supply orders for clinic (ordering and monitoring).

Manage referrals from Psychology Today, Faxes, DNS and/or other sources for your assigned clinic location and assist with scheduling clients.

Collaborate with clinic director to maintain organizational policies and procedures.

Support clinic staff development to ensure accurate use of Valant.

Additional duties as assigned.

Required Skills/Abilities

Master’s Degree or higher education in mental health discipline.

Independently licensed with a Florida state issued clinical practice license (e.g., LCSW, LMFT, LMHC).

Board Approved Qualified Supervisor

Strong leadership and problem-solving skill sets.

Strong working knowledge of state requirements regulating mental health practice.

Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.

Working understanding of human resource principles, practices, and procedures.

Excellent time management skills with a proven ability to meet deadlines.

Ability to function well in a high-paced and changing environment.

Adept at learning and navigating Electronic Health Record System.

Proficient with Microsoft 365 applications.