Benefits:

Competitive salary

Job Description:

1-5 years of experience develop scenarios to test the new system. Candidate must be willing to work on site FOUR days a week.

Responsibilities: • Conducts regular and comprehensive testing; analyzes, provides, and communicates the recommendations to improve the Child Welfare Information System business operations and improve application efficiency; and develops testing manual including detailed processes and steps. • Analyzes, evaluates, and recommends course of actions to improve the efficiency of program or system operations. • Analyses policies and procedures for work functions, determines what needs to be tested, and develops step by step testing process that will be carried out by self and/or others. • Reviews the requirements and user feedback from business users to determine best testing scenarios and parameters. • Works closely with end users to design and support the development of automated testing processes to ensure high-quality application delivery for business users. • Develops data by entering client information, investigation results, and case information to be used for testing software applications and interfaces. • Communicates through Microsoft Word, Excel and/or other tools the results of running the tests and recommends changes to improve application efficiency. • Creates and maintains online requirements, testing scenarios, and develops reports indicating result of tests. • Collaborates on problem resolutions, team decisions, and project planning. • Participates in innovation (i.e., Research and Development or its equivalent) lab to prototype and build minimum viable products/services, promote customer friendly technology services, and build resource capacity. • Execute all the test case and report defects, define severity, and priority for each defect • Proactively performs end to end testing to ensure that the updated systems and software are operating at the optimal level and as planned. • Creates internal user guides for publishing on help platform. Maintains documentation and runbooks as features and tools change. • Collects feedback from users and internal partners about how to improve training materials or methods to achieve the optimal results.

Minimum Education/Certification Requirements: Bachelor’s degree in IT or related field or equivalent experience.