Job Title: IT - Quality Engineer - Tech Lead (QA Lead – UKG WFM Pro)
Location: US Only
Position Overview
We are seeking an experienced QA Lead specializing in UKG Workforce Management (WFM) Pro to lead functional testing across various modules, including Reporting, Scheduling, Employee Self-Service (ESS), Timekeeping, Attendance, Mobile, and Personas. The ideal candidate will bring 5-7+ years of quality assurance experience, expertise in Test Assure, and a deep understanding of UKG configuration. This role will involve providing strategic leadership, guiding QA teams, and ensuring high-quality project delivery.
Key Responsibilities
1\. Quality Assurance Leadership- Lead QA efforts for UKG Pro WFM projects, ensuring adherence to timelines and quality standards.
- Collaborate with QA teams to define effective testing strategies.
- Mentor and guide team members to promote best practices in quality assurance.
2\. Test Planning and Execution- Develop comprehensive test plans, test cases, and test scripts based on project requirements.
- Execute both manual and automated tests using Test Assure and other relevant tools.
- Monitor and document test results to ensure traceability and compliance.
3\. UKG Configuration and Validation- Validate UKG Pro WFM configurations to ensure alignment with client specifications.
- Perform end-to-end testing of UKG integrations, workflows, and data flows.
4\. Defect Management- Identify, document, and prioritize defects using appropriate tools.
- Collaborate with developers and product teams to resolve issues promptly and effectively.
5\. Continuous Improvement- Stay updated on industry best practices, QA methodologies, and UKG Pro WFM updates.
- Propose and implement process improvements to enhance overall QA effectiveness.
Qualifications and Skills
Experience- 5-7+ years in quality assurance, with a focus on UKG Pro WFM or similar workforce management systems.
Tools Expertise- Hands-on experience with Test Assure and other relevant testing tools.
Technical Skills- Strong understanding of UKG configuration, workflows, and customizations.
Problem-Solving- Proven ability to troubleshoot and resolve complex testing issues.
Soft Skills- Exceptional communication, leadership, and collaboration abilities.
Certifications (Preferred)- QA certifications or certifications in UKG Pro WFM tools are highly desirable.