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Operations Manager

Quality Inn Fort Wayne

Operations Manager

Fort Wayne, IN
Full Time
Paid
  • Responsibilities

    Do you have excellent leadership skills and previous experience managing a team in a hospitality or hotel management position? You might be an excellent fit for our director of hotel operations role. We need someone with excellent communication skills who can put guest satisfaction first. You will be in charge of the company's procedures and personnel, ensuring that they are well-coordinated and productive. You'll also oversee each hotel department, supervise employees, evaluate the effectiveness of business operations, and allocate resources. If you're ready to move your career forward in the hospitality field, start your application now! Responsibilities: Conduct revenue management audits for all department budgets, including purchase journals, expenditures, capital requests, labor, and present reports to general manager Work with all departmental managers to ensure that operations work smoothly together Incorporate guest satisfaction into staff meetings, with a focus on coming up with new methods to enhance performance over time Stay up to date with the hotel's inner workings, including room pricing, hotel regulations, discounts, availabilities, VIP visitors, hotel events, and more Evaluate candidates and conduct interviews to maintain proper staffing levels in all departments Qualifications: Exhibits working knowledge of Microsoft Office and basic computer skills Candidates must have at least 5 years of previous work in hospitality, preferably in a full-service hotel Must have previous management experience in a hospitality or hotel management role Excellent leadership skills, analytical skills, and communication skills Bachelor’s degree or equivalent experience in a related field Must have experience with Choice Advantage Compensation: $60,000 - $80,000 yearly