Job Description
Reporting directly to CMI’s Senior Corporate Official, the Quality Manager shall develop, implement, and oversee all quality programs associated with contracts services at CMI’s customer site in Albany, GA.
Key Job Functions
- The QM shall be on-site during the client's regular working hours and shall be available on-site within one hour after the client's regular working hours.
- Responsible for the verification and compliance of work standards and timeliness and accuracy of the work performed
- Responsible for the oversight of audits, monthly reporting, and compliance with contract requirements
- Uses random sampling to evaluate process efficiency
- Responsible for guiding Quality Control Inspectors and recognizing data problems that might invalidate samples and ensuring that complaints and violations are investigated appropriately
- Reviews and validates reports of findings and ensures that action is taken or recommended
- Recommends changes in administrative procedures, methods, and standards