Job Description
The Quality Manager will manage the Quality team, which includes the Sedalia Tooling Department. This team supports the Sedalia production team in ensuring that in-process material and finished product leaving the WireCo plant meets or exceeds internal and external quality standards.
The Quality Manager must exhibit and proactively motivate others in the behaviors of the WireCo Business System (WBS):
- Teamwork - welcomes an environment of inclusiveness and healthy debate that reflects our team’s strength
- Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts
- Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others
- Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome
- Determined – takes initiative, share ideas and find solutions to win and achieve our goals
- Transparent – promotes open and honest communication and constructive feedback for clarity and truth
- Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo
The ideal Candidate has mastered the skills necessary for managing the Quality Systems in an ISO 9001 and/or API Q1-qualified facility. The Candidate will be an integral senior member of the Sedalia Operations Team, and will utilize their experience, structure, and personal character to embody the key behaviors of the WireCo Business System ; Teamwork , Accountable , Self Aware , Noble Intent , Determined , Transparent , and Curious. The Candidate will also be responsible for managing talented individuals, and a key focus will be to Unleash their Talent through targeted development opportunities, 1 on 1 coaching, and continued training.
The Candidate will ensure that key direction and decisions are rooted in our most basic operational demand, that Data is the Source of Truth. The Candidate will promote the WireCo Business System throughout the Sedalia manufacturing facility, and support Engineering, Quality, and Compliance tasks associated with reaching our 5-Year Strategic Growth Plan.
Essential Functions
- Operate as the key Stakeholder of the Quality Management System which operates under ISO 9001 and API Q1
- Run the Business by tracking annual budgets and monthly KPIs, investigating customer complaints and ensuring root cause corrective measures adequately address deficiencies within the production and quality systems
- Improve the Business by ensuring new products and processes are deployed successfully, identify key technological improvements to improve first-pass yield while reducing downtime, and accelerate process refinements that result in improved product performance in the field
- Regularly work with Plant Engineering, Maintenance, Corporate Engineering, Procurement, and other functional groups to address risks and opportunities for the WireCo Business
- Act as the liaison to internal and external suppliers to identify non-conformities and solutions in upstream processes
- Represent WireCo in the presence of Customers and End Users, acting with professionalism and proper etiquette, while utilizing business acumen to solve problems and offer solutions
- Drive the use of WireCo’s OpEx Pillars to document Problem Solving and measure the effectiveness of solutions
- Facilitate and coach the continued deployment of the PFMEA (Process Failure Mode and Effects Analysis) process across the Sedalia Manufacturing Plant and Distribution Center
- Active participant in the implementation of the Sedalia Value Stream model
Supervises Responsibility
- This position has supervisory responsibilities for the Quality Team, Tooling Department, Occasional Sedalia Projects and US Steel projects