Quality Technician Job Description Position/Title: Quality Technician

Hours: Monday - Wednesday + Thursday 6am-6pm $19.22 

Type: Temp - Perm

Department: Quality

Reports To: Quality Engineer

Position Summary: Under the direction of the Quality Engineer the Quality Technician is responsible for

assisting the Quality Engineer with communication and resolution of Customer Concerns, Internal

Audits/Control Plan Audits, launch activities, PPAP studies and related activities, and gauge maintenance.

The Quality Technician also must drive containment actions to ensure that the quality and integrity of the

product shipping to our customers is maintained.

Responsibilities/Duties:

•Assist the Quality Engineers with communication of Quality Concerns to all shifts of the production

team. This includes but is not limited to ensuring that quality alerts are posted, training has been

completed and operators and all production team members have a firm understanding of the intent

and expectation of the alert.

•The Quality Technician should aid Quality Inspectors in deciding to accept/reject the product. In the

absence of the Quality Engineer, the Quality Technician has the authority to determine the

acceptability of a part based on the documented requirements for the program, visual aids, and

knowledge of part history. When a decision is made, a sample part should be saved and provided to

the Quality Engineer to make a new boundary sample. If a decision cannot be made, it is the

responsibility of the Quality Technician to elevate the issue to the Quality Manager. The Quality

Manager will consult with the Production Manager and Engineering Manager to make a final

determination and give feedback to the team.

•Assist production personnel with the coordination of all sorts of activities including the gathering of

data and communication back to the Quality Manager and all appropriate members of the

management.

•Maintain organization of all non-production samples and nonconforming material

•It is the responsibility of the Quality Technician to communicate any quality, reliability, or system

concerns up the chain of command to drive resolution. This includes reporting all findings from

sorts, first-off/periodic inspections, quality audits, general observation, etc.

•Organize/Oversee sorts related to customer or internal concerns. Train all personnel performing a

sort, collect all sort data, and provide feedback to Quality, Production, and Engineering on sort

findings.

•Maintain all gauges for cleanliness and timely certification including the contracting of outside

resources as needed SG-FO-621-002 It is the user's responsibility to verify the latest revision.

•Verify the availability and usefulness of visual aids and boundary samples/standards. Work with the

Quality Engineer to develop new samples where needed.

•Train all Manufacturing operators and Supervisors (all affected personnel) on Quality Alerts. Provide

completed training documents to the responsible Quality Engineer. Ensure the intent of the Quality

Alert is understood and verify that required actions are in place. Work with the Quality Engineer for

clarification of requirements where needed. Ensure all Quality Alerts are up-to-date, current, and

posted at the point of use

•Perform internal audits and control plan audits as determined by the Internal Audit schedule.•
Assist Quality Engineer by performing and coordinating the performance of Capability Studies and

Gauge R&R’s

•Assist the Quality Engineer in gathering data for internal trials and run at rates.

•Oversee the activities of Quality Inspectors.

•The Quality Technician will be required to maintain in-person contact with each shift quality

inspector.

•Comply with safety regulations and maintain clean and orderly work areas (5S)

•Follow all clean-up and housekeeping procedures (5S) i.e. production floor, shipping & receiving

office, and warehouse as needed.

•Ability to communicate and understand verbal and written instructions in English.

•Perform other duties as assigned or required.

Specific Knowledge, Skills, Licenses, Certifications, Etc.:

•High school diploma/GED

•Minimum of one year experience in Quality

•Able to read part drawings/GD&T

•Working knowledge of Gauge R&R’s and SPC methodologies

•People skills and the ability to relate to all levels of employees and management.

•Knowledge in the use of Microsoft Word, Excel, and PowerPoint

•Ability to work flexible hours.

Physical Requirements:

•Must be able to lift and move objects up to 35 pounds.

•Must be able to hear, talk, walk, stand, bend, and sit, and use hands to finger, handle, or touch office

equipment and production environment such as gages & fixtures.

•Vision abilities required by this job include close vision, distance vision, color vision, and the ability

to adjust focus to work.

This job description does not constitute a contract of employment and the company may exercise its

employment-at-will rights at any time.