Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Entry Level Client Service Specialist (Remote)

Quikaid, Inc.

Entry Level Client Service Specialist (Remote)

Tampa, FL
Full Time
Paid
  • Responsibilities

    Job Description

    ABOUT QUIKAID:

    Quikaid is a Social Security disability representation firm located in St. Petersburg, FL, providing legal service to clients throughout the United States. We are a well-managed and fast-growing company, founded in 1993.

    We have a fast-paced, exciting and fun work environment!

    WHAT WE ARE LOOKING FOR:

    We are seeking strong Client Service / Sales Representatives to join our New Client ("Intake") Department. This role is a critical part of our company's success.

    THIS IS A FULL-TIME POSITION WITH A MONDAY - FRIDAY, 9AM - 5PM SCHEDULE. THIS IS A FULLY REMOTE POSITION, BUT YOU MUST BE A RESIDENT OF AND CURRENTLY RESIDING IN FLORIDA.

    Additionally, we prefer to hire Tampa Bay residents because management teams are often required to work from the office.

    JOB DESCRIPTION:

    Basically, our Client Service / Sales Representatives (what we call our "Intake Team") answer calls from prospective clients to determine if we can help them obtain disability benefits. We pre-screen callers and sell them on Quikaid's service! Our New Client ("Intake") team responds to warm leads ONLY!!!! NO COLD-CALLING!!!

    We answer any preliminary questions our prospective clients have, and discuss advantages of having a legal representative on their claim to help "make the sale." If we can help them, we send our representation paperwork, then follow up on the paperwork.

    The pay for this position starts at $18.00/hr with raises and bonuses given regularly to strong performers. A higher starting pay rate may be considered, and is dependent on candidate qualifications, work experience, and skillset . We also celebrate birthdays ($50 bonus) and work anniversaries ($50 per year you have worked at Quikaid; example, on your 3rd anniversary, you will receive $150!)!

    REQUIREMENTS:

    • We prefer candidates who have experience working in an office environment (law firm, insurance company, medical practice, etc.), or experience in speaking with customers directly.  
    • Strong and accurate communication skills  
    • Must type at least 50 WORDS PER MINUTE  
    • INTERMEDIATE TO ADVANCED-LEVEL COMPUTER LITERACY (multi-tasking by talking on phone while entering information into our case management system).  
    • Sales skills  
    • Positive personality (smile through the phone!)  
    • Professional demeanor  
    • Enthusiastic, friendly, & outgoing  
    • Team player - works well as part of a team  
    • Self-motivated - can work with little supervision  
    • Desire to build an outstanding CAREER! At Quikaid, we don't hire people to "have a job" but we hire people who want to "build a career!" The sky is the limit here!

    TECHNOLOGY REQUIREMENTS:

    We provide ALL software you need to perform your job duties, but you are required to provide the hardware listed below (including Windows 10+).

    • You must have a personal computer (PC) with Windows software.  
    • MacBooks & ChromeBooks cannot be used.  
    • In addition to a PC, you must have an external keyboard, mouse, headset with microphone, and working webcam (for training).  
    • We require at least 2 monitors as they allow you to multi-task more effectively.  
    • You must have wired Internet access. WiFi cannot be used due to security and reliability reasons.  
    • You must have a quiet place to work in your home (for example, spare bedroom, home office, den, etc.). Background noise is not acceptable.

    BENEFITS:

    We provide amazing benefits to our awesome employees! Here is a list of our benefits:

    • Health insurance, with multiple plans to choose from based on your needs  
    • Dental insurance  
    • Vision insurance  
    • 15 days of Paid Time Off (PTO) per year, to be used however you would like (sick days, vacation days, personal days, etc.).  
    • Paid holidays! Enjoy holidays with family and friends, while also getting paid!  
    • A 401(k) retirement plan with 6% match. For every dollar you invest in your own retirement plan, we also contribute a dollar up to 6% of your compensation!  
    • Fun celebrations, including company-sponsored contests, birthday bonuses ($50 on your birthday), work anniversary bonuses ($50 per year that you've been employed at Quikaid), and various other celebrations throughout the year. We believe in working hard and having fun!  
    • Daily bonuses are provided for strong performers. Typically, bonuses for strong performers results in $3-4 PER HOUR in additional pay. Strong Intake Specialists make $20 - $23 per hour once they are up the learning curve.  
    • We have a generous Break policy! You can basically take breaks whenever you want or need to, with 30 minutes of paid break each day.

    OTHER INFORMATION:

    • This is for a MONDAY, FEBRUARY 20TH START DATE. This will allow you to provide sufficient notice to your existing employer (if you are employed currently). THIS DATE IS NOT NEGOTIABLE BECAUSE WE WILL START TRAINING ALL NEW EMPLOYEES ON THIS DATE.  
    • Successful candidates will be required to complete a BACKGROUND CHECK and DRUG SCREENING prior to your Start Date. If you are not going to "pass" your background check and/or drug screening, we would discourage you from applying.  
    • We will review your technology components to ensure they meet the above requirements prior to your Start Date. We call this a "Technology Certification."  
    • If you are invited to interview, the interview will be conducted remotely via video. Generally, you will interview with 1-2 members of our senior management team, approximately 30 minutes per interview. All new hires must complete two ROUNDS of interviews and an aptitude test prior to being offered the position.

    Thank you for your interest in developing a career at Quikaid! We look forward to receiving your resume and application and getting to know you to determine if there is a great fit!

    Company Description

    Quikaid is America's leading Social Security disability representation firm. We have great company culture, a productive and fun work environment, great leadership and considerable room for career growth! We take great care of our employees, including the best benefit program available: health, dental, vision benefits (all paid by the company), 401(k) with company match up to 6% of your compensation, paid holidays, 15 days of Paid Time Off (PTO), which increases to 20 days of PTO on your 5th anniversary, company outings, etc. It really is a great place to work! In addition to amazing benefits, we also offer significant promotion and career growth opportunities; this is most definitely not a "dead-end" company. We have been growing consistently since our founding, so we continually need employees to take on new challenges. We would love for you to consider joining our awesome team and helping us make a difference in our clients' lives while also helping us continue to build a great company. We look forward to getting to know you!