Mercedes-Benz At Quirk Auto Park seeks an Assistant Service Advisor/Porter responsible for assisting the service advisor where necessary which includes but is not limited to the following: providing excellent customer service, answering and routing phone calls, the transporting of vehicles and customers as needed in the service department; operating the shuttle vehicles; accepting and applying customer payments to repair orders; receiving and allocating parts, manning the service write-up area, providing back up services for the service advisor position as well as customer vehicle cleaning, shop maintenance, and ensuring the maintenance of the service center and shuttle vehicle.
RESPONSIBILITIES
All job responsibilities listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in “Other related duties as assigned”.
Service Center Responsibilities (as necessary)
Qualifications:
High School Diploma or equivalent.
Excellent communication and listening skills
Attention to detail
Excellent customer service skills
The ability to interact with customers, managers and coworkers in a professional, courteous manner.
Valid driver's license and insurable driving record are required.
Physical Demands