Job Description

• Delivers superior internal and external guest service the Boyd Gaming way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.
• Assists in the planning and arranging of racing schedules and assigns handicap weights; keeps current horse class qualification lists for examination; maintains familiarity with ages, class and competitive ability of all horses.
• Processes all registration certification of all horses competing; returns certifications to owner or representative at exit from grounds.
• Reviews and processes applications for horses entering and training; accepts application and entrance fees; register financial interest parties; may review racing information to be published in various forms of publications; ensuring racing commission rules are followed for classifying and reclassifying horses.
• Prepares listing of horses in program; review entries and declarations for various assigned events; verify eligibility of all declarations and nominations and produces eligible horse listings; ensure declarations are signed and are kept safe for the specified time frame.
• Documents the official racing results and maintain files on horses; assists the Racing Secretary in processing documents of ownership changes and creates reports for track officials.
• Prepares and analyzes complex reports using writing and analytical skills; prepares and approves federal and state reporting; ensures reporting compliance.
• Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of racing administration.
• Performs related duties and responsibilities as required.

Qualifications

• Coordinate, review and comprehend all necessary documentation as required by racing commissions
• compose, type and route correspondence; understand various racing terms and protocols; independently initiates, follows up on and completes assignments
• recognizes areas needing improvement and makes recommendation
• maintain confidentiality and use good judgment and tact; recommend goals, objectives, and procedures
• prepare clear and concise reports; interpret and explain policies and procedures
• communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work; interpret and explain policies and procedures
• interpret and apply federal, state and local policies, laws and regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.