RCM Director for Dental Practice Group

Milledge Dental Partners

RCM Director for Dental Practice Group

Knoxville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Position Overview: The Revenue Cycle Management Director is responsible for overseeing key processes within revenue cycle management, including payment processing, provider credentialing, performance reporting, and team support. This role ensures operational efficiency and accurate tracking of performance metrics across multiple locations.

    Key Responsibilities: The RCM Director will manage payment processing by overseeing incoming payments to ensure timely and accurate handling. They will oversee provider credentialing, including managing applications, renewals, and maintaining malpractice documentation.

    In addition, the role involves monitoring and reporting on performance metrics, including collection percentages, payment posting accuracy, claim error rates, and accounts receivable trends for 30, 60, and 90 days. The coordinator will provide regular updates on missed collections, outstanding credentialing, and key performance areas during weekly review meetings.

    This position includes tracking and evaluating metrics for the group’s payment processes, claims, insurance workflows, and front desk operations, supporting team leads in addressing challenges and improving results. As a subject matter expert, the coordinator will provide training and support for all revenue cycle management processes to enhance team performance and operational efficiency.

    Qualifications:

    Strong understanding of revenue cycle operations and provider credentialing.

    Ability to track and analyze performance metrics.

    Excellent organizational and communication skills.

    Experience supporting teams in a multi-location environment.

    Preferred Experience:

    Background in healthcare or dental revenue cycle management.

    Familiarity with payment, claims, and credentialing processes.

    Experience improving operational efficiency through reporting and training.

    Salary: $90,000 + per year