Job Title: RMA Warehouse Associate with Construction Experience

Location: Huntington Beach, CA

Starting Pay Rate: $18-22 per hour

Schedule: 7:30 AM - 3:30 PM

Job Overview:

We are seeking a highly motivated and detail-oriented individual with construction and warehouse experience to fill the role of RMA Warehouse Associate. As a key member of our warehouse team, you will manage the Return Merchandise Authorization (RMA) process and handle returned products efficiently. This role offers growth opportunities and involves physical work, critical thinking, and strong teamwork.

Key Responsibilities:

Return Merchandise Authorization (RMA) Processing:

Receive, inspect, and process returned merchandise according to established procedures.

Accurately document and record information related to returned items.

Collaborate with various departments to resolve return-related issues and enhance customer satisfaction.

Use scanning technology and basic computer skills for data entry and record-keeping.

Evaluate and meet performance metrics for RMA efficiency, accuracy, and customer satisfaction.

Properly package and label returned items for restocking or disposal, adhering to company standards.

Grow into additional projects beyond RMA processing and contribute to warehouse process improvements.

Construction and Tool Utilization:

Apply construction experience to evaluate the condition of returned merchandise, identifying any repairs or adjustments needed.

Use hand and power tools to make minor repairs or modifications to returned items when necessary.

Apply knowledge of construction techniques and safety practices to ensure all repairs are completed efficiently and safely.

Utilize construction tools and equipment to assist with the organization and storage of returned merchandise.

Physical Work:

Perform physically demanding tasks, including lifting, carrying, and moving merchandise.

Safely and efficiently operate a forklift; prior experience is preferred.

Construction work.

Critical Thinking:

Use critical thinking skills to assess and determine the disposition of returned items.

Troubleshoot and resolve issues related to returned merchandise and processing.

Experience and Qualifications:

High school diploma/GED preferred.

Previous warehouse and construction experience (1-2 years) preferred.

Forklift operation experience required.

Ability to stand for long periods and lift heavy objects.

Capable of working with limited supervision.

Excellent organizational and time management skills.

Eager to learn and take on new responsibilities.

Construction experience and tool usage knowledge highly valued.

Ability to think creatively and solve problems effectively.

Schedule:

Day shift

Teamwork:

Collaborate effectively with team members and other departments.

Communicate clearly and proactively to ensure smooth warehouse operations.

Key Competencies:

Detail-oriented and organized.

Strong problem-solving skills.

Excellent communication and interpersonal skills.

Ability to thrive in a fast-paced environment.

Positive attitude and proactive approach.

Safety Standards:

Adhere to all safety protocols, including forklift operation and heavy lifting, ensuring a safe working environment.

Equal Opportunity Employer:

We welcome applications from candidates of all backgrounds and are an equal opportunity employer.

Benefits/Perks:

Competitive compensation

Paid time off

Career growth opportunities

Company events

Company merchandise

Free snacks

Closing Statement:

If you are a dynamic individual with a passion for operational excellence and enjoy working in a collaborative environment, we invite you to apply for this exciting opportunity. Join us and contribute to our expanding team!

Compensation: $18.00 - $22.00 per hour

Apply today and be a part of our team!