Job Title: RN Office Coordinator
Reports To: Director of Nursing
Department: Facility Operations
Location: Aventura Area
Status: Full Time (35 hours per week)
Shifts: Tuesday–Friday; Occasional ½ day Saturday, Off Sunday and Monday
Benefits Offered: Yes
Hourly Rate: Starting $30-$35 per hour

Job Summary

The RN Office Coordinator is responsible for managing IV services, blood draws, and nutrient injections while also providing operational support within the office. This role requires a highly skilled and compassionate professional to ensure a seamless patient experience.

Roles & Responsibilities:

• Adhere to all pertinent local, state, and federal regulations

• Perform phlebotomy and venipuncture

• Administer, prepare, and monitor IV services for patients

• Prepare and administer nutrient therapies

• Administer IM injections

• Instruct patients on self-administering IM and subcutaneous injections

• Reconstitute patient medications from compounding pharmacies

• Perform inventory control

• Maintain a clean and organized service area

• Sanitize and track infusion equipment

• Perform and explain specialty lab testing to patients

• Educate patients on services and treatments

• Other duties as assigned by the Director of Nursing

Office Coordination Responsibilities:

• Act as the first point of contact for all patients and guests, ensuring a welcoming experience

• Answer general questions about services and products, including IV therapy, medical aesthetics, peptides, hormone replacement therapy, and anti-aging treatments

• Greet visitors with a professional and friendly demeanor

• Maintain patient confidentiality and accurate records

• Ensure patient-facing areas are clean and align with company brand expectations

• Communicate with the Medical and Patient Support Team regarding patient health and wellness goals

• Manage the appointment calendar, schedule walk-ins, and confirm appointments

• Perform follow-up calls to confirm patient appointments

• Utilize CRM and EMR systems to enter patient information, complete transactions, book appointments, and maintain up-to-date records

Qualifications & Education Requirements:

• Current RN or BSN License

• Degree from an accredited college, university, or higher learning institution

• Current IV certification

• Experience in blood draws, IV therapy, and injections

• Basic knowledge of functional medicine, hormones, and nutrition

• Excellent communication and teamwork skills

• Ability to work in a fast-paced environment with strong attention to detail

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams)

• Highly organized with a positive attitude and strong work ethic

EOE