We’re hiring a motivated real estate administrative assistant to join our growing team. This is an in-office position only in Anacortes, WA. Responsibilities include administrative duties such as providing excellent written and oral communication to our clients and agents, scheduling important appointments, and following office procedures. You’ll also support the team by marketing the company on social media and planning company events. The ideal candidate should be a great communicator who is resourceful, tech-savvy, and highly detail-oriented. If this position interests you, start your application today! Responsibilities: • Answer the office main line and cell phone. Maintain all contacts on the office cell phone and respond timely via text. Check the voicemail on the main line and cell line. Delegate out calls and get back to clients in a timely manner • Greet clients and associates as they come in the door. Get names, phone numbers, and emails. Ask if they would like drinks and get buyers' packets if new clients come in • Help put together CMA (price opinion) books. Get prints and copies made • Compile buyers' agent packets, and pre-listing packets, and maintain inventory • Take bootie baskets out to clients put the lockbox on and get keys in the lockbox. Picking up items once we close on homes • Make sure video and audio work and Zoom are set up if necessary • Making sure the conference room is always clean and tidy • Clean up the office. Emptying trash, cleaning desktops, vacuuming, and making sure that all clutter is put away Throwing out any unnecessary stuff. Putting up holiday décor. Wipe counters down • Order water, sparkling water, coffee, and office supplies and make sure the fridge is stocked. Check-in with the admin to see what supplies are needed • Decorating for birthday parties for all team members and office staff. Keep the office calendar up-to-date for all birthdays. Get a birthday card and have everyone sign it. Decorate the office or conference and have gifts ready for Tuesday's meetings • Getting coffee on special occasions when the team leader requests. Getting breakfast items for the agent tour Tuesday morning as requested • Running “thank you” and client gifts out and about as necessary. Sending referral “thank you” cards to clients • Sending congratulations on weddings, babies, and anniversaries to clients as requested by the team leader • Organize and coordinate client events throughout the year and maintain meticulous notes • Marketing tasks related to the local community and events • Master and understand all Office programs so you can assist office admin staff • Manage agent onboarding page on the team website for new agents • Maintain communication in Google Chat and maintain your company email • All other duties as assigned by upper management and Kelli Lang • Arrange for open houses and other community events to locally spread brand awareness • Respond to customer needs with urgency and attentiveness Qualifications: • Real Estate, Title and Escrow, or Banking experience preferred • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities • Positive attitude and a great team player • Technologically savvy: basic knowledge of Microsoft Office Word and Excel programs, Google Drive, Gmail, CRM programs, and filing systems with the ability to learn new programs quickly and troubleshoot common issues • Willingness to maintain discretion and confidentiality • Creative problem-solving & critical-thinking skills • Able & willing to learn the tasks of other office employees to fill in and help out when needed • Prior experience in the real estate industry or as an office manager • Possesses a basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems • Great written and verbal skills Compensation: $19 - $20 hourly
• Answer the office main line and cell phone. Maintain all contacts on the office cell phone and respond timely via text. Check the voicemail on the main line and cell line. Delegate out calls and get back to clients in a timely manner • Greet clients and associates as they come in the door. Get names, phone numbers, and emails. Ask if they would like drinks and get buyers' packets if new clients come in • Help put together CMA (price opinion) books. Get prints and copies made • Compile buyers' agent packets, and pre-listing packets, and maintain inventory • Take bootie baskets out to clients put the lockbox on and get keys in the lockbox. Picking up items once we close on homes • Make sure video and audio work and Zoom are set up if necessary • Making sure the conference room is always clean and tidy • Clean up the office. Emptying trash, cleaning desktops, vacuuming, and making sure that all clutter is put away Throwing out any unnecessary stuff. Putting up holiday décor. Wipe counters down • Order water, sparkling water, coffee, and office supplies and make sure the fridge is stocked. Check-in with the admin to see what supplies are needed • Decorating for birthday parties for all team members and office staff. Keep the office calendar up-to-date for all birthdays. Get a birthday card and have everyone sign it. Decorate the office or conference and have gifts ready for Tuesday's meetings • Getting coffee on special occasions when the team leader requests. Getting breakfast items for the agent tour Tuesday morning as requested • Running “thank you” and client gifts out and about as necessary. Sending referral “thank you” cards to clients • Sending congratulations on weddings, babies, and anniversaries to clients as requested by the team leader • Organize and coordinate client events throughout the year and maintain meticulous notes • Marketing tasks related to the local community and events • Master and understand all Office programs so you can assist office admin staff • Manage agent onboarding page on the team website for new agents • Maintain communication in Google Chat and maintain your company email • All other duties as assigned by upper management and Kelli Lang • Arrange for open houses and other community events to locally spread brand awareness • Respond to customer needs with urgency and attentiveness