We are seeking an organized and customer-focused receptionist to join our team at the Michelle Humes Group. The ideal candidate will provide exceptional administrative support and extraordinary customer service as the first point of contact for clients. This is an in-person full-time position. In addition, you’ll work with other staff members to market our brand and arrange company events in the community. Applicants should be extremely thorough, possess great interpersonal skills, and have knowledge of paperwork processes and database management. If this sounds like you, apply today! Responsibilities: • Serve as a receptionist, managing incoming calls during office hours. • Deliver exceptional customer service by addressing client inquiries and concerns promptly and professionally. • Maintain accurate and detailed records of client interactions in our CRM and filing systems. • Collaborate with team members to ensure seamless communication and support across departments. Qualifications: • Enthusiastic about interacting with clients and capable of effective communication via verbal and written channels. • High school diploma or GED required. • Proven ability to complete detailed work efficiently and accurately. • Prior office manager experience is preferable. • Technologically savvy, understand how to utilize a database for processing client information and basic knowledge of Microsoft Office (Word and Excel) and experience with filing systems. Must be able to learn new software programs quickly and troubleshoot common issues. • Respond to incoming phone calls and emails and make sure the right people receive all important information. • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information. Compensation: $35,000 - $40,000
• Serve as a receptionist, managing incoming calls during office hours. • Deliver exceptional customer service by addressing client inquiries and concerns promptly and professionally. • Maintain accurate and detailed records of client interactions in our CRM and filing systems. • Collaborate with team members to ensure seamless communication and support across departments. • Perform other administrative tasks as assigned to support the team’s success.