We’re looking for a Real Estate Operations Coordinator that will play a crucial role in supporting the team leader with both day to day operations, as well as strategic initiatives. This individual will be responsible for a variety of tasks including managing listings, nurturing past clients and sphere of influence, overseeing database and CRM management, assisting with buyer and seller appointments, and projects as assigned that drive operational efficiency improvements and business growth. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. Compensation: $40,000 - $60,000 per year base salary based on past experience, with quarterly bonus potential up to 25% of base salary set by pre-defined and measurable quarterly metrics. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role. Responsibilities: Listing Management: • Coordinate and manage all aspects of property listings. • Prepare and update listing materials and marketing collateral. Client Follow-Up and Nurturing: • Maintain and nurture relationships with past clients and sphere of influence. • Plan and execute client events to enhance client engagement. Database and CRM Management: • Oversee the management and organization of the team’s database. • Ensure CRM is up-to-date with client information and interactions. Buyer Tours and Showings: • Assist in preparing for buyer tours and showing appointments. • Follow up with clients and co-op realtors post-showings to gather feedback and answer questions. Schedule and Personal Assistance: • Manage the team leader’s schedule and appointments. • Handle personal assistant duties as required. • Coordinate and assist with planning of team meetings. • Coordinate and participate in daily team huddles. Business Tracking and Goal Management: • Track business numbers and goals to ensure targets are being met. • Provide regular updates and reports to the team leader. Communication Management: • Manage phone calls and emails, triaging and prioritizing as necessary. • Ensure timely follow-up on all communications. Process Development and Refinement: • Assist in developing and refining business processes for efficiency. • Oversee the transaction coordinator to ensure compliance and file maintenance. Lead Management: • Receive incoming leads and manage lead flow effectively. • Draft and submit offers on behalf of the team. Team Onboarding and Training: • Assist with onboarding, training, and offboarding of team members. • Maintain adequate office supplies and marketing materials. Marketing and Data Management: • Refine and print buyer and seller consultation guides. • Gather MLS market data for marketing updates. • Basic bookkeeping such as expense management, reconciliation, and spreadsheet management. Project Assistance: • Assist with other projects as assigned, such as website and social media content creation, event planning, and execution. • Other duties as assigned by the Team Leader. Overall, the team members shall be flexible and adapt to the needs of the team. Qualifications: • High school graduate, G.E.D. recipient, or equivalent required, bachelor’s degree preferred • Basic computer skills including experience with Microsoft Excel • 2+ years of experience in office management, real estate or, a related field strongly preferred • Displays strong communication, problem-solving, and time management skills • Real estate license not required, but knowledge of the real estate industry is a plus • This is an in-office based position in Houston’s Inner Loop with Monday - Friday, with rotating weekend availability as needed. • A Texas Real Estate license is preferred but not required. • Strong organizational and multitasking skills. • Excellent communication and interpersonal abilities. • Experience with CRM and database management. • Ability to work independently and as part of a team. • High level of attention to detail and accuracy. Compensation: $40,000 - $60,000 yearly
• Listing Management: • Coordinate and manage all aspects of property listings. • Prepare and update listing materials and marketing collateral.Client Follow-Up and Nurturing: • Maintain and nurture relationships with past clients and sphere of influence. • Plan and execute client events to enhance client engagement.Database and CRM Management: • Oversee the management and organization of the team’s database. • Ensure CRM is up-to-date with client information and interactions.Buyer Tours and Showings: • Assist in preparing for buyer tours and showing appointments. • Follow up with clients and co-op realtors post-showings to gather feedback and answer questions.Schedule and Personal Assistance: • Manage the team leader’s schedule and appointments. • Handle personal assistant duties as required. • Coordinate and assist with planning of team meetings. • Coordinate and participate in daily team huddles.Business Tracking and Goal Management: • Track business numbers and goals to ensure targets are being met. • Provide regular updates and reports to the team leader.Communication Management: • Manage phone calls and emails, triaging and prioritizing as necessary. • Ensure timely follow-up on all communications.Process Development and Refinement: • Assist in developing and refining business processes for efficiency. • Oversee the transaction coordinator to ensure compliance and file maintenance.Lead Management: • Receive incoming leads and manage lead flow effectively. • Draft and submit offers on behalf of the team.Team Onboarding and Training: • Assist with onboarding, training, and offboarding of team members. • Maintain adequate office supplies and marketing materials.Marketing and Data Management: • Refine and print buyer and seller consultation guides. • Gather MLS market data for marketing updates. • Basic bookkeeping such as expense management, reconciliation, and spreadsheet management.Project Assistance: • Assist with other projects as assigned, such as website and social media content creation, event planning, and execution. • Other duties as assigned by the Team Leader.Overall, the team members shall be flexible and adapt to the needs of the team.