Who are we? We are a team of specialists who help our clients to make savvy real estate decisions across Southeastern PA & NC. We create advocates for life by working together to consistently execute a proven process. This provides a world-class experience for our clients while empowering them to make wise decisions. The Operations Manager ensures that this mission is carried forward by every agent and staff member. This position replaces the owner as the day-to-day oversight of all administrative duties of the business. Who are we looking for? The Operations Manager is a key Empire Protector for the growing expansion empire. This Manager is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key team player, this Manager increases the ability of the Hub to process transactions, freeing agents to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than using one specific process. They will be responsible for implementing the marketing plan through coordination with vendors for graphic design and mailing services, as well as onboarding new agents to our systems and processes. The Operations Manager is deeply committed to supporting the growth of the team in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all administrative tasks of the team’s business continue to be completed to high standards with maximum efficiency. Experience working in the real estate industry is helpful and preferred, though candidates with experience as marketing coordinators are encouraged to apply. Responsibilities: What will you do? These are the standards a well-above-average performer will maintain or exceed: • Build, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing. • Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems. • Is responsible for all financial tracking of conveyancing accounts, paying the bills, handling payroll and generating financial reports. • Oversees the staff and vendors that assist with processing and care of all contracts through closing. • Creates and maintains an operations manual that documents all systems and standards. • Coordinates the purchase, installation, and maintenance of all office equipment and cloud based systems. • Maintains the health of our databases and a thorough understanding of them, their architecture, features, shortfalls and how we can utilize them for peak efficiency. • Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members. • Responsible for implementing the marketing plan (print, digital, social media, events) through coordination with vendors such as graphic designers, printers, and part-time help. This includes assisting on special projects and research for such. • Establish and maintain systems for properly and thoroughly onboarding new agents to our team in both locations. • Supports our sales team by virtually opening the office zoom call daily, and other support tasks and processing as needed. Essential duties and responsibilities • System development, implementation, documentation, and management • Information management • Oversight of contracts through closing • Customer/Vendor relations • Light Bookkeeping • Leading administrative department members (as appropriate to organizational structure) Communications/Interactions • CEO – weekly operations meeting and as needed • Director of Sales- as needed • Administrative Department (as appropriate to organizational structure) – daily • Team agents – as needed • Buyers/Sellers/Vendors – as needed • Available for guidance as needed to all parties Qualifications: Knowledge/Skills • High school graduate; Bachelor’s degree preferred • Experience within Real Estate Industry or other fast- paced industry preferred • 1–3 years of service and management experience • 3–5 years of administrative experience • Expert knowledge of Microsoft Office, G Suite, Youtube, Google My Business, Facebook, Instagram, LinkedIn • Familiarity with Canva and Social Media Schedulers (can teach) • Strong organization, time-management and problem-solving skills Compensation This is a W-2 position and compensation package consisting of 40 hours per week at a starting rate of $22-$24 per hour with bonuses, paid vacation, and 401k contributions. There will be 1 week paid vacation for the first year, increasing to 2 weeks for employment beyond 1 year. 401k is available with company contribution after 3 months of employment. There are no medical benefits provided. This role will have the opportunity for a hybrid schedule beyond the 90 day review. This role is subject to a 30-60-90 day review period. Candidates are asked to submit a resume through the online job ad post AND to contact Mariel directly at mariel@mgwteam.com. Thank you Compensation: $50,000 - $65,000 yearly

• What will you do?These are the standards a well-above-average performer will maintain or exceed:  • Build, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing. • Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.  • Is responsible for all financial tracking of conveyancing accounts, paying the bills, handling payroll and generating financial reports. • Oversees the staff and vendors that assist with processing and care of all contracts through closing. • Creates and maintains an operations manual that documents all systems and standards. • Coordinates the purchase, installation, and maintenance of all office equipment and cloud based systems. • Maintains the health of our databases and a thorough understanding of them, their architecture, features, shortfalls and how we can utilize them for peak efficiency.  • Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members. • Responsible for implementing the marketing plan (print, digital, social media, events) through coordination with vendors such as graphic designers, printers, and part-time help. This includes assisting on special projects and research for such. • Establish and maintain systems for properly and thoroughly onboarding new agents to our team in both locations. • Supports our sales team by virtually opening the office zoom call daily, and other support tasks and processing as needed. Essential duties and responsibilities • System development, implementation, documentation, and management • Information management • Oversight of contracts through closing • Customer/Vendor relations • Light Bookkeeping • Leading administrative department members (as appropriate to organizational structure)Communications/Interactions  • CEO – weekly operations meeting and as needed • Director of Sales- as needed • Administrative Department (as appropriate to organizational structure) – daily • Team agents – as needed • Buyers/Sellers/Vendors – as needed • Available for guidance as needed to all parties • Physical presence in office as needed to perform duties