Areas of Competence There are three primary areas of competence required to meet the challenges of this position. Graphics Design – This area of competence requires creative, thoughtful, and crisp classy graphical work along with quality writing of textural content for newsletters, videos, pop-by tags, house flyers, and similar items. The primary software for this is Canva. Also used is BombBomb, Avery software and tools, and other office software capable of graphics and layout production. Competence in these web applications and software is required to be demonstrated. General Marketing and Event Planning – creating, developing, producing, and measuring the success of client events are fundamental to this area. Competence in web apps like BombBomb, Constant Contact, video software, Invitation software, and other marketing creation platforms is also fundamental to this area. Website management and content creation, web design fundamentals, and implementation of developed web pages is a plus. Execute our annual Business by Referral Marketing Plan throughout the year. Client Care – management of client CRM database, all updating, revising, editing, and analyzing. Maintaining mailing lists, client ranking lists, marketing campaigns within the CRM, initialize and maintain all periodic mailing production, and keep client gifts, care, and attention flowing out to our advocates for our business. Responsibilities: Overall Responsibilities: • Client contact, care, and fulfillment of clients’ needs • Calendar management/scheduling of appointments • Database management within CRM and filing system. • Answering/routing incoming calls. • Assist with entering listings into MLS. • Client profile management in CRM. • Research as needed for showings, listings, market stats, property data, etc. • Create, design, produce, and coordinate various marketing pieces. • Assist in developing marketing plans. • Preparing/managing all files/ folders, both hardcopy and electronic. • Preparing letters/notes/postcards for mailing. • Create, procure, and assemble Pop-By gifts for clients. • Assist in preparing contracts and related addenda. • Develop and implement client events. • Maintained client gifts inventory. Key Skills: • Exceptional organizational and time management skills with the ability to multi-task proficiently. • High level of follow-through. • Exceptional phone/customer service skills and experience with a multi-line phone. • Standard level of use of the most popular social media platforms. • Great interpersonal/written/verbal communication skills. • Power User in MS Office 365 (Outlook, Word, Excel, PowerPoint, etc.), Canva, Photoshop, and use of video software. • Learn, if unfamiliar, and operate web-based applications and systems (NTREIS, ZipForms, DocuSign, Workspace, etc.). • Technology competency is a must in this position. • Attention to detail and accuracy. • Ability to prioritize and manage shifting responsibilities and tasks. • Learning-based and solution-oriented. • Ability to take direction well and work independently as well as on a team. • Can manage a variety of different personalities and build relationships quickly. Qualifications: Experience/Education Requirements: • Minimum high school diploma/GED required; college degree in marketing, communications, or business is desired. • Marketing experience of at least 1 year. • Excellent command of writing in English creatively • Power user level of computer software and web applications. Knowledge of and manipulation skills for computer files and file types is also necessary. • Real estate-related office administrative experience is a plus. • Texas Real Estate Salesperson’s license would be a big advantage. Characteristics: • Has a positive outlook on life and enjoys a challenge. • Is goal/result-oriented and ready to tackle any task put in front of them. • Provides insight/feedback to increase productivity or to streamline day-to-day workflow. • Details in this business are very important. Focus on details and make work accurate and thorough. • Is always friendly and seems to go above expectations. • Does not need to be told what to do on a repetitive basis once a task has been outlined, explained, and performed. • Owns the position and the work and does duties/tasks the right way the first time with a high degree of quality and accuracy. • Understands that mistakes happen but enjoys learning from them to grow in their position. • Cares deeply about client satisfaction and delivers a concierge level of service. • Enjoys the supportive role and knows that the team aspect benefits everyone. Has a passion for growing personally and professionally. • Understand that the mastery of the work includes quality and accuracy to increase productivity. • Thrives on managing many tasks and multiple systems. • Enjoys engaging with every client on every sale. Willing to grow and develop mastery of this vitally important role. Compensation: • This position is in the office, full-time W-2 direct hire employment, from 9am – 530pm M-F. Flexibility for weekend work is desirable. Excellent prospects for long-term employment and growth. • Basic requirements are a smart phone, reliable transportation, and living within reasonable commuting distance of the office location (Frisco). • Competitive market compensation commensurate with qualifications and performance • Paid time off for vacation or illness • Health insurance and Simple IRA savings plan are offered. • Discretionary bonuses for above-expectations performance. Instructions for Applying • Please attach your resume in PDF format only. No other attachments will be opened or considered. • Please be prepared with examples of your work to show us in an interview. Job Type: Full-time Salary: $50,000 per year DOE Benefits: • 401(k) • 401(k) matching • Health insurance • Paid time off Schedule: • 8 hours per day • Monday to Friday • No nights • No weekends Supplemental pay types: • Bonus pay Ability to commute/relocate: • Frisco, TX 75034: Reliably commute or planning to relocate before starting work (Required) Experience: • Marketing: 1 year (Required) • Real Estate Admin: 1 year (Preferred) Work Location: In person at our Frisco, TX, office. Remote work is not supported. Compensation: $50,000 DOE
• Overall Responsibilities: • Client contact, care, and fulfillment of clients’ needs • Calendar management/scheduling of appointments • Database management within CRM and filing system. • Answering/routing incoming calls. • Assist with entering listings into MLS. • Client profile management in CRM. • Research as needed for showings, listings, market stats, property data, etc. • Create, design, produce, and coordinate various marketing pieces. • Assist in developing marketing plans. • Preparing/managing all files/ folders, both hardcopy and electronic. • Preparing letters/notes/postcards for mailing. • Create, procure, and assemble Pop-By gifts for clients. • Assist in preparing contracts and related addenda. • Develop and implement client events. • Maintained client gifts inventory.Key Skills: • Exceptional organizational and time management skills with the ability to multi-task proficiently. • High level of follow-through. • Exceptional phone/customer service skills and experience with a multi-line phone. • Standard level of use of the most popular social media platforms. • Great interpersonal/written/verbal communication skills. • Power User in MS Office 365 (Outlook, Word, Excel, PowerPoint, etc.), Canva, Photoshop, and use of video software. • Learn, if unfamiliar, and operate web-based applications and systems (NTREIS, ZipForms, DocuSign, Workspace, etc.). • Technology competency is a must in this position. • Attention to detail and accuracy. • Ability to prioritize and manage shifting responsibilities and tasks. • Learning-based and solution-oriented. • Ability to take direction well and work independently as well as on a team. • Can manage a variety of different personalities and build relationships quickly.