Receiving Clerk

CD Peacock Oakbrook Center

Receiving Clerk

Oakbrook, IL
Full Time
Paid
  • Responsibilities

    CD Peacock, a luxury jewelry company, is seeking a dedicated Full-Time Receiving Clerk to serve in our shipping and receiving area.

    Responsibilities:

    • Receive and process merchandise promptly to ensure client satisfaction and meet delivery deadlines.
    • Log and open packages following company procedures.
    • Verify, inspect, and identify merchandise against vendor invoices.
    • Create detailed descriptions of merchandise in the point-of-sale system.
    • Generate merchandise tags.
    • Photograph received merchandise for the point-of-sale system.
    • Collaborate closely with Sales Professionals and Vendors to complete jewelry orders and returns.
    • Respond to email inquiries from staff and vendors.
    • Assist with company inventory tasks, including counting, scanning, and verifying.
    • File and maintain merchandise intake information and paperwork.
    • Create case assignments for the Receiving area and Headquarters (Store 1).
    • Proactively review in-progress inventory at Store 1, follow up with contacts, and create action plans for distribution.
    • Provide event support and administrative facilitation, including linking sold items to vendors at events and streamlining the process for store staff.
    • Identify and report process issues or unusual items to appropriate leaders to develop solutions.

    Essential Requirements:

    • Must consistently reflect professionalism, honesty, and integrity.
    • Strong organizational skills and attention to detail.
    • Previous work experience in receiving, inventory, and/or shipping functions in a retail environment.
    • Proficiency in computer usage and office equipment, including Microsoft Office, Adobe, and web browsers.
    • Familiarity with USPS and other common carriers.
    • Knowledge of a jewelry point-of-sale system.
    • Ability to multitask and problem-solve effectively.
    • Excellent communication skills.
    • Ability to thrive in a fast-paced environment.
    • Ability to lift a minimum of 50 pounds and occasionally heavier items up to 100 pounds.
    • Capability to balance tasks such as climbing, kneeling, bending, stooping, and reaching for objects at or above floor level.
    • Reliable transportation between stores.

    Additional Information:

    • This position usually covers normal business hours but may require working occasional evenings, weekends, and holidays.