Job Description

The Receptionist/Administrative Assistant is responsible for day-to-day support of Care Partners’ operations. A critical component of this role is to demonstrate our culture of compassion, accountability, and results by displaying the highest standards of integrity, superb follow-through, consistency, first-rate customer service, and exceptional client satisfaction.

Qualifications

• High school graduation/General Education Degree (GED) required
• Minimum of one year of experience in a healthcare related field
• Advanced computer skills in business applications; High proficiency in Microsoft suite of products
• Possess strong written, verbal, and presentation skills with diverse populations; Excellent interpersonal and communication skills
• Must present a professional appearance and promote a positive work environment
• Kind and patient demeanor with all callers and visitors
• Knowledge of office equipment (i.e., printer, fax, computer) use and simple maintenance
• Ability to apply problem-solving techniques to assigned duties
• Ability to multi-task effectively

Additional Information

• This position may evolve into another role within the company as our needs shift.
• To lead first by demonstrating a complete understanding of the Care Partners At Home mission: We will create deep meaningful relationships with our clients, their families, our associates, and partners resulting in the establishment of high energy environments focused on true person centered caring, while increasing the quality of their lives, and ours, within every interaction.
• Answers all incoming calls to our main phone line, routing them to the appropriate employee.
• Assists with the referral/intake process for clients needing agency services
• Processes all incoming and outgoing mail for the company
• Set up meetings in our conference room with remote participants joining
• Order office and kitchen supplies as needed
• Help plan office events, celebrations and order lunches
• Complies with all company policies, and procedures
• Maintains confidentiality of client, associate, and company operations
• Promotes client, personnel, and office safety
• Updates and ensures complete personnel and client files
• Presents a professional appearance and promotes a positive work environment
• Performs other duties as requested. This position may evolve

DETAILS

• Full-Time In-Office Role, Monday - Friday 8A - 5P
• Benefits: Medical, Dental, Vision, Life insurance (after 90 days), 401k plus company match