Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:

Making appointments for all staff or for specific employees, such as executives

Processing bills and helping clients or customers if they have any questions about their charges

Organizing files for billing, customer and client records, etc.

Directing visitors to the correct office

Responding to all customer inquiries in a polite and timely manner

sending needed Authorization to Insurances and keeping track of all Authorizations.