Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Bilingual Receptionist at Ivonne Welch Insurance Agency

Ivonne Welch Insurance Agency is seeking an experienced, bilingual Receptionist to join our dedicated team. This position would primarily support day-to-day operations and handle high incoming call volumes. Our ideal candidate is highly motivated and detail-oriented with a strong work ethic. A background in customer service is a plus.

To excel in this role, you will need to be able to handle multiple assignments at once, and have the follow through to see each one to a satisfactory completion. You will need to be an organized multi-tasker who is able to stay focused. You listen to instructions and take direction well with an ability to follow established protocols.

Minimum Qualifications:

Minimum of one year experience in customer service-related position

Strong grasp of the English and Spanish languages, both written and verbal

The ability to prioritize, stay organized, and multi-task

Above-average computer skills, with the ability to learn new software quickly

A pleasant phone presence with the ability to build rapport with clients

A positive and professional attitude

Flexibility in your work schedule to include evenings and weekends

Preferred Qualifications:

Previous experience in Medicare or insurance

A basic knowledge of Customer Relationship Management Software or previous experience with Zoho CRM

About Ivonne Welch Insurance Agency

We are a rapidly growing Medicare insurance agency operating in Southern California. We have a heart for caring for our seniors, and our employees strive to give them the highest quality service from enrollment into Medicare and beyond.