Receptionist / CSR

House Doctors of CSRA

Receptionist / CSR

Martinez, GA
Full Time
Paid
  • Responsibilities

    Are you ready to join an award-winning team that provides excellent customer service and value?

    WHO ARE YOU?

    You are an energetic, well-organized, creative problem solver and goal-oriented team player who loves a challenging and fun environment. You are looking to work hard, earn great money and gain hands-on business experience. You are excited to join a team that strives to leave every customer an enthusiastic advocate of our company. You are committed to reaching your full potential in a supportive learning environment.

    WHAT WE OFFER?

    Competitive compensation structure

    Growth and advancement opportunities in an award-winning franchise.

    Full time position

    Company values include craftsmanship, continuous improvement, integrity, open minded, and teamwork

    Achieve work-life balance with no weekend work requirements

    Paid training and career planning provided

    A cohesive team culture with regular events

    POSITION OVERVIEW

    This position is for highly organized and customer-centric individuals who have a passion for delivering outstanding results. If you are an outgoing, organized professional, this is a great opportunity to develop alongside a fast growing company. In this important role, you manage the day-to-day office operations including providing administrative support to the team, and our client and technicians. You work closely with the Office Manager managing emails, dispatching technicians, and assisting with sales support and customer service by phone and email.

    House Doctors Handyman of CSRA is a professional handyman and home improvement service company specializing in both large and small jobs in the CSRA area. We are looking for energetic and friendly people who enjoy working on various home improvement and maintenance projects such as repairs, flooring, drywall, carpentry, painting, etc.

    RESPONSIBILITIES:

    Job scheduling, confirmation and supply orders

    Working with clients to provide exceptional customer service

    Manage feedback from clients, business partners and suppliers

    Trade associations & industry group support

    Coordinating digital marketing posts, and responding to comments & inquiries

    SKILLS AND REQUIREMENTS:

    5+ years of experience with office admin duties

    Excellent written and verbal communication skills

    Detail-oriented and highly organized

    Proficient with general office technology and software including Google Workspace

    Prior experience with recruitment and payroll systems

    Relevant degree or certification would be considered an asset

    Understanding of basic accounting would be considered an asset

    Ability to learn and operate basic computer programs and systems

    Friendly personality and committed to great customer service

    A strong work ethic and highly dependable

    Office assistant, administrative assistant, office, admin, assistant, customer service, csr