Position Title: Receptionist
Department: Administration
Reports to: Administration Project Manager
Job Location: Dallas, TX
Direct Reports: none
FLSA Status: Full Time / Exempt
Salary Range: $38,000 - $40,000 annually

Applicant Requirements: We request that you submit BOTH a Cover Letter AND a Resume that demonstrates your interest and qualifications for working in a Ministry Position AND the Receptionist role. You will not be considered without both of these. Please complete the application form in its entirety as we are unable to extend an offer of employment for incomplete applications. Some volunteering with the ministry as part of the assessment and qualification process may be requested.

The Ministry: OurCalling is a ministry specifically focused on the unsheltered homeless community. We operate an outreach center for the homeless community near downtown Dallas. We are passionate about loving and helping the unsheltered homeless transition to better lives. We are a faith-based ministry where every job is a ministry position. Each staff member should be able to clearly share the Gospel and communicate their own testimony. While everyone on the team wears multiple hats, our primary function is getting people off the street and helping them walk with Jesus. We want everything that we do to point to Jesus. We serve 200-400 guests daily. We are a “no-barrier” facility that is welcoming and compassionate to all who enter.

Job Summary:

The receptionist will report to the Administration Project Manager. This individual needs to be highly organized, enjoy working in a face-paced environment, and have the gift of hospitality. In this role, the Receptionist will get to interact with our homeless guests, staff, volunteers, visitors, partner agencies, and the media. The hours for this position are Monday through Friday, 7am to 4pm. During emergency weather conditions, the occasional Saturday will be required.

Responsibilities:

• Answer phones
• Greet all visitors (this may include donors, volunteers, vendors, partner agencies, media, and guests of employees)
• Send/Receive Mail (this includes delivering packages and mail to appropriate staff on-site)
• Count Vending Machine cash/coin with Supervisor
• Keep the Staff Break Room tidy and organized, and maintain all Break Room Appliances
• Maintain office supply inventory (as assigned by Administration Project Manager)
• Assist visitors who are dropping off in-kind donations
• Operate Point of Sale in OurCalling gift shop, and ship online orders
• Assist Administration Project Manager with Emergency Weather tasks
• Review new agency reports that come in to app.ourcalling.org
• Other duties as assigned by Administration Project Manager

Experience/Background:

• High school diploma or equivalent
• Professional office experience
• App-based/online Phone system experience
• Bilingual is a plus
• Hospitality Industry or Call Center experience is preferred

Additional Qualifications:

• Upholding a close and growing relationship as a disciple of Jesus Christ

Our Benefits (only if a full-time position): We offer an excellent Total Rewards benefit package that includes over 3 weeks’ Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.