Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers. (Administrative/General) Responsibilities: • Greets showroom customers and determines the nature of their visit. • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. • Answers incoming phone calls. Directs caller to appropriate department, individual, or takes a thorough message. • Communicates with callers and visitors in a professional, friendly, and efficient manner. • Obtains basic demographic information about each customer using an ups card, a computer system, a log sheet, or other method established by the dealership. • Enters data into the prospect tracking system and runs prospect reports for managers weekly. • Communicates messages to the appropriate parties in a timely manner. • Types memos, correspondence, reports, and other documents. • Assists service customers during the morning and evening service rush whenever possible. • Assists with clerical duties as requested. • Maintains a professional appearance. • Other tasks as assigned. Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • Monday - Friday 9am to 6pm Compensation: $14 - $16 hourly
• Greets showroom customers and determines the nature of their visit. • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. • Answers incoming phone calls. Directs caller to appropriate department, individual, or takes a thorough message. • Communicates with callers and visitors in a professional, friendly, and efficient manner. • Obtains basic demographic information about each customer using an ups card, a computer system, a log sheet, or other method established by the dealership. • Enters data into the prospect tracking system and runs prospect reports for managers weekly. • Communicates messages to the appropriate parties in a timely manner. • Types memos, correspondence, reports, and other documents. • Assists service customers during the morning and evening service rush whenever possible. • Assists with clerical duties as requested. • Maintains a professional appearance. • Other tasks as assigned.