Receptionist

Dalleo Group

Receptionist

Poughkeepsie, NY
Full Time
Paid
  • Responsibilities

    Benefits/Perks:

    Paid time off (vacation and/or sick days)

    Growth potential

    Hourly pay plus commission/bonus

    Position Overview:

    As our receptionist, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

    Responsibilities:

    Establish customer relationships and follow up with customers, as needed.

    Responding promptly to customer inquiries via phone and email.

    Providing information about insurance policies, coverage details, and claims processes.

    Assisting clients with policy changes, updates, and renewals.

    Investigating and resolving customer issues or concerns with empathy and professionalism.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Requirements:

    Interest in marketing products and services based on customer needs

    Excellent communication skills - written, verbal, and listening

    People-oriented

    Detail oriented

    Proactive in problem-solving

    Able to learn computer functions

    Ability to work in a team environment