Receptionist/Design Assistant

Chas. G. Burch Supply Inc.

Receptionist/Design Assistant

Schenectady, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Benefits/Perks

    Competitive Hourly Pay w/commission opportunities

    Career Growth Opportunities

    Fun and Energetic Environment

    Discount on Products and Services

    Health, Dental, Vision

    Simple IRA w/company match

    Paid Time Off

    Job Summary

    We are looking for a friendly, welcoming receptionist/design assistant to join our team!

    As the receptionist/design assistant for our busy showroom, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls. You will also be assisting the designers with quotes, scheduling, paperwork and filing. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

    Responsibilities

    Greet guests as they arrive

    Answer phone calls and schedule appointments

    Assist with maintaining a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their visit

    Process quotes, paperwork and complete filing as needed

    Monitor CRM program daily to track order progress

    Create and post social media content

    Assist with smaller sales for commission opportunities

    Remove discontinued samples/Put out new samples

    Qualifications

    Two or more years of customer service experience is preferred

    One or more years of design experience is preferred

    Previous experience in an office-based setting is required

    Excellent communication skills with a focus on customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills

    Experience with Spruce software, and Monday.com are a plus