Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

Wellness resources

Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training/development

Working with a postive group of people who are all growing and striving to help others and make this world a better place!

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative/Administrative Assistant to join the team at our thriving clinic. You will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. A cheerful disposition, excellent communication and computer skills, and being capable of multitasking are essential. We will train you to be an expert in running an office and as such, this opportunity is an excellent steppingstone to a career in Physical Therapy, Nursing, PA, or Healthcare Administration. As a professional you will know how an office should work!

Responsibilities

Greet customers as they arrive with a smile and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist patients/clients with paperwork, including intake and consent forms, scheduling, insurance verification, answering questions, explaining what they will be doing, following up on details, helping them arrive and see their program through to full rehabilitation completion. This is very important as you take care of the patient/client throughout.

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of patients/clients throughout their services

Administrative assistance to CEO and office tasks/projects to assist system development for improved efficiency and production as needed

Qualifications

Must be a noticeably upbeat and happy person

Two or more years of experience as a receptionist or similar role (preferred)

Associates Degrees or Bachelor's degree (preferred)

Excellent communication skills with a dedicated commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Must be available to work for a minimum commitment of 1-2 years

This opportunity is an excellent steppingstone to a career in the healthcare field. As a professional you should know how an office should work!