Garces, Grabler & LeBrocq in Freehold, NJ is seeking a dedicated Receptionist to join our thriving legal team. With a competitive salary of $18 - $25 per hour, you will be the first point of contact for our esteemed clients, embodying our commitment to excellence in client service. Your role will involve managing incoming calls, greeting visitors, and maintaining a professional office environment. As a Receptionist at Garces, Grabler & LeBrocq, you will be an integral part of our mission to provide exceptional legal services while upholding our values of integrity and respect. Join our team and be part of a supportive work environment that values your contribution and offers opportunities for growth and development. Responsibilities: • Answer phone calls, respond to perspective calls, and take notes. • Scan client intake files. • Sort all team mail • Assist office liaison with team engagement projects, birthdays, anniversaries, and volunteer event planning. • Ask a series of questions for the purpose of compiling data to determine the next course of action. • Receives, evaluates, collects data, and coordinates referral activities in collaboration with the Referral Department. • Reviews all alert calls for leads and creates leads on the case management system – Smart Advocate. • Processes and uploads documents in the case management system. • Organizes and scans documents. • Research police reports in Legal Plex. • Maintains legal files and other relevant information in digital databases. • Disputes denial claims. • Make transportation arrangements for clients and manage car service accounts. • Interacts with attorneys and paralegals to discuss the client retainer and intake timely. Communicate constructively and enhance resolutions. • Receives and sends emails daily. • Provides support to other administrative staff and performs other duties as assigned. Qualifications: • Communication effectively, actively listen and convey points clearly and proactively. • Excellent verbal and written communication skills. • Demonstrate ability to use standard office equipment. • Proficient in Smart Advocate or similar case management systems. • Proficient in Microsoft Office Suite or related software. • Excellent organizational skills and attention to detail. • Highly self-motivated. • Ability to multi-task in a demanding environment. • Attention to detail. • Display a positive and professional with internal and external clients. • Flexibility and adaptability: may change direction and/available for overtime. • Possess critical thinking. • Excellent people skills. • Understanding of legal terminology and documentation. • Thorough understanding of GGL’s core values and goals. • Experience in working in a professional environment, Medical/Health, or Personal Injury Law firm experience. • Bilingual, facility with English and Spanish is required. Compensation: $18 - $25 hourly

• Answer phone calls, respond to perspective calls, and take notes. • Scan client intake files. • Sort all team mail • Assist office liaison with team engagement projects, birthdays, anniversaries, and volunteer event planning. • Ask a series of questions for the purpose of compiling data to determine the next course of action. • Receives, evaluates, collects data, and coordinates referral activities in collaboration with the Referral Department. • Reviews all alert calls for leads and creates leads on the case management system – Smart Advocate. • Processes and uploads documents in the case management system. • Organizes and scans documents. • Research police reports in Legal Plex. • Maintains legal files and other relevant information in digital databases. • Disputes denial claims. • Make transportation arrangements for clients and manage car service accounts. • Interacts with attorneys and paralegals to discuss the client retainer and intake timely. Communicate constructively and enhance resolutions. • Receives and sends emails daily. • Provides support to other administrative staff and performs other duties as assigned.