Benefits:

Competitive salary

Employee discounts

Flexible schedule

Benefits highlights:

Flexible work schedule

Discounted care for employees’ own pets

Opportunity for professional growth and skill development

Hourly compensation based on skill and experience

Maple Leaf Pet Corner is a small private practice located in North Seattle. We are seeking a dedicated Receptionist/Client Communication specialist to join our team. We’re about creating a positive environment for our clients and patients. That's why we’re looking for a person who can handle administrative tasks as well as making everyone who steps in feel welcome and comfortable.

What are the precise tasks, duties and responsibilities of the job?

Provide top-notch customer service. Being attentive to client and pet needs. Identify and work compassionately with clients in various emotional states. Answer and triage phone calls from clients. Schedule appointments and schedule procedures. Check-in clients. Monitor client flow from check-in to discharge. Monitor schedule and flow. Client callbacks. Developing a professional yet friendly relationship with clients Managing record requests between other hospitals and specialty practices. Client education. Assist in cleaning the hospital including but not limited to keeping reception desk area, bathrooms, exam rooms, kitchen and kennels if needed. Process Payment transactions. Maintain proper documentation in electronic medical records. Relay appropriate information to/from clients to doctors and/or management. Computer skills: Able to use windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program. Abiding by the Veterinary Services handbook and guidelines.

Requirements:

High School diploma or GED

Excellent communication and interpersonal skills

Ability to work effectively in a team environment

Compassion and empathy towards owners and their animals

If you are a compassionate, organized team player with a Can DO attitude who is looking to join a private practice and make a difference in the lives of pets and their owners Maple Leaf Pet Corner is the perfect place for you. Join our team and become a part of our commitment to providing exceptional care to every pet that walks through our doors.

To apply, please submit your resume and cover letter to mlpcjobs@gmai.com