We are looking for a Full-Time Receptionist / Medical Assistant with at least 1 year of medical office experience. Candidate must be reliable, personable and computer literate. Must be able to multitask and have strong communication skills. Bilingual English / Spanish is a plus.

The job will primarily be as a receptionist but can cover the Medical Assistant position when needed. The office hours are Monday through Friday 8-6, Saturday & Sunday 9-2 so the schedule will fall within these times.

Education / Certification Requirements:

Minimum High School Diploma.

Must have a Medical Assistant Certification as well as phlebotomy & EKG certification.

Basic computer skills required.

Benefits:

We offer Medical, Dental, Vision and Retirement. There are paid holidays and paid time off for full-time employees.

The primary purpose of this position is to see that patients are scheduled, copayments are collected, messages taken and referrals are generated. The secondary purpose is to be a backup Medical Assistant when needed for high volume or employee coverage.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Greeting and assisting patients

Answering phones in a timely manner

Taking accurate and concise messages for the doctors and medical assistants

Patient scheduling based on practice guidelines

Perform the patient check-in process to ensure accurate collection of information and copayments/co-insurance

Generating electronic referrals

Verify insurance coverage

Making sure that the daily copay/coinsurance collections are correctly documented and proved out at the end of the day

Responsible for making sure that the waiting room is keep clean and neat

Training new staff in policies and procedures

SECONDARY DUTIES AND RESPONSIBILITIES:

Accurately documenting patient history and medications

Taking patient vitals and entering them into the EHR

Ensuring that all data for practice goals for MACRA are followed, obtained and documented

Scanning patient related documents into the EHR

Collection of specimens, perform phlebotomy, PT/INR, spirometry & EKGs

Obtaining prior authorizations for procedures and medications

Communicate with the physician and patient regarding messages, labs, etc

Returning messages to patients as per the physician’s instructions

Making sure that medical supplies inventory is sufficient and informing Practice Manager of needed supplies

Other duties as assigned