We are seeking a Receptionist to join our team at State Farm! You will be responsible for being the first point of contact for company's book of business. You will represent us by exhibiting excellent customer service and superior phone skills. Our suite of products include property, life, commercial and banking services.

Responsibilities

First point of professional contact via phone and in person

Excellent phone skills, including note taking and conversational engagement

Resolve client inquiries and help resolve service matters

Expand the business through networking and marketing products

Comply with insurance standards and regulations

Provide excellent customer service

Professionalism and attention to detail, must be able to take good notes and exhibit organizational skills

Microsoft Skills required: Outlook, Excel

Qualifications

Previous experience in customer service, or related fields

Ability to build rapport and relationships with a focus on customer service

Excellent written and verbal communication skills

Computer proficiency in Microsoft Office

Must be able to pass background check