We’re looking for an experienced and organized Receptionist to join the team at Restorative Massages & Wellness, LLC. In this role, you will be responsible for overseeing the daily operations of the front office and managing the reception team. You will ensure the front office runs smoothly and provide a top-notch customer service experience. You’ll also have the opportunity to use your business acumen to help grow the company and build a successful team. This is a great opportunity to utilize your front-office management skills in a modern, fast-paced setting. If you’re looking for a rewarding role with great professional growth opportunities, this is the job for you! • The position offers 1 free massage per month • Employee discount at our retail store Responsibilities: • Greet guests upon arrival and provide exceptional customer service ensuring their needs are met • Answer phones and respond to customer inquiries in a timely and courteous manner • Ensure that the front desk is well stocked with office supplies and materials • Maintain and update customer databases and other administrative duties as needed • Monitor and manage customer payments, invoices, and other transactions Qualifications: • 3+ years of experience in customer service and/or front office management in a spa setting • US Work Authorization • Strong written, verbal, and interpersonal communication skills • Proficient in managing multiple tasks and projects, as well as working in a fast-paced environment • Must have retail and sales experience Compensation: $15 - $20 hourly
• Greet guests upon arrival and provide exceptional customer service ensuring their needs are met • Answer phones and respond to customer inquiries in a timely and courteous manner • Ensure that the front desk is well stocked with office supplies and materials • Maintain and update customer databases and other administrative duties as needed • Monitor and manage customer payments, invoices, and other transactions