Front Desk Patient Care Coordinator

Preferred Chiropractic & Wellness

Front Desk Patient Care Coordinator

Atlanta, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Vision insurance

    Benefits/Perks

    Competitive Hourly Pay

    Career Growth Opportunities

    Fun and Energetic Environment

    Discount on Products and Services

    Job Summary

    We are looking for a friendly, welcoming Front Desk Patient Care Coordinator to join our team!

    As the receptionist for our busy wellness center, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

    Responsibilities

    Greet patients as they arrive

    Answer phone calls and schedule appointments

    Helping patient with financing options with care recommendations

    Helping patient with scheduling appointments for care plan recommendations

    Following up with patient for appointment requests from various platforms

    Scheduling and following up with current patients

    Following up with patients that have fallen off care plan recommendations to get them back on track

    Assist with maintaining a clean and inviting environment

    Provide general customer service

    Collect payments

    Qualifications

    Two or more years of customer service experience is preferred

    Previous experience as a receptionist is preferred

    Excellent communication skills with a focus on customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills