Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Benefits/Perks
Competitive Hourly Pay
Career Growth Opportunities
Fun and Energetic Environment
Discount on Products and Services
Job Summary
We are looking for a friendly, welcoming Front Desk Patient Care Coordinator to join our team!
As the receptionist for our busy wellness center, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive
Answer phone calls and schedule appointments
Helping patient with financing options with care recommendations
Helping patient with scheduling appointments for care plan recommendations
Following up with patient for appointment requests from various platforms
Scheduling and following up with current patients
Following up with patients that have fallen off care plan recommendations to get them back on track
Assist with maintaining a clean and inviting environment
Provide general customer service
Collect payments
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills