Receptionist/Retail Sales Associate - Various Shifts (afternoon/eve)

THE GOURMANDISE SCHOOL

Receptionist/Retail Sales Associate - Various Shifts (afternoon/eve)

Santa Monica, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Free food & snacks

    The Receptionist/Retail Associate is the face of our business and is responsible to warmly receive, welcome and greet customers and guests, as well as handle daily sales activities in our store front and daily administrative tasks for our cooking school.

    Responsibilities include ringing up sales, receiving inventory, stocking floor with merchandise, gift wrapping, greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

    You will also be handling phone calls and emails of customers, students and people interested in our online cooking classes. This involved assisting with class registration, handling cancellations, gift certificates and answering general questions.

    A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.

    Requirements:

    Basic understanding of sales principles and customer service practices

    Proficient in verbal and written English language

    Solid communication and interpersonal skills

    Good telephone etiquette

    Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

    Ability to work as part of a team and take initiative independent of direct supervision

    Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders

    Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

    Available to work a variety of hours, which may include mornings, evenings, and weekends.

    Skills

    · Computer proficient in: Word, Excel, Google Suite, our reservation system, Square POS.

    · Customer Service

    Organization

    Sales

    Merchandising

    Product Knowledge

    Basic Math

    Dependability

    Attention to Detail

    Time Management

    Team Player

    Written and Verbal Communication

    Interpersonal Skills

    Problem Solving

    Required Experience

    Previous sales and/or reception experience is preferred.

    Position Type/Expected Hours of Work

    This is a part-time position. Approximately 20-25 hours per week (possibly up to 30 hours depending on availability).

    Hours and schedule vary but are generally between 2pm-6pm on weekdays, 9:30a-630p on weekends. There is some flexibility based on your availability.