Benefits:
401(k) matching
Paid time off
About Us: At the Back and Neck Center of Brick, we are committed to providing personalized, compassionate care to help our patients achieve better health and wellness. Our team is focused on creating a welcoming and healing environment, and we are looking for an energetic and organized receptionist to join our front-office team.
Position Overview: As the first point of contact for our patients, the receptionist will play a key role in creating a positive and professional experience. This position involves a variety of administrative tasks, including answering phones, scheduling appointments, managing patient records, and assisting with office operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong attention to detail.
Key Responsibilities:
Greet and check in patients in a friendly, professional manner.
Answer phone calls, provide information, and schedule appointments.
Manage patient appointments, including confirmations and cancellations.
Maintain and update patient records in our electronic health records (EHR) system.
Assist patients with billing inquiries and insurance verification.
Ensure the reception area is neat, organized, and welcoming at all times.
Assist with general office tasks such as filing, faxing, and organizing office supplies.
Maintain confidentiality and uphold HIPAA compliance in all patient interactions.
Work collaboratively with the chiropractic team to ensure smooth office operations.
Qualifications:
High school diploma or equivalent; some college coursework is a plus.
Previous experience in a medical office or customer service role preferred.
Strong communication skills, both verbal and written.
Ability to multitask, prioritize, and stay organized in a fast-paced environment.
Proficiency with office equipment (phones, fax, copier) and basic computer skills.
A positive, professional attitude with a strong focus on customer service.
Familiarity with chiropractic care or healthcare is a plus, but not required.