Benefits:

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

SERVPRO of Coffee, Franklin and Warren County is currently hiring! If you are the type of person who likes to help others, then the Reconstruction Coordinator position is for you.

Summary The Reconstruction Coordinator plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. This position involves diverse responsibilities, ranging from scheduling and customer service to financial administration, compliance documentation, and HR support. This role is a dual role that shares responsibilities with both the mitigation and reconstruction sides of the office.

Primary Responsibilities Office Duties:

Create preliminary estimates

Maintain estimates for active jobs

Finalize estimates to ready for invoice

Intake call leads and update records

Follow up on pending call list

Pre-Screen Applicants

Run Background Checks

Monitor job file status to ensure accuracy in all job file documentation daily.

Maintain and ensure all client requirements are followed.

Oversee job file documentation, communications, and subcontractor activities

Maintain compliance with National Accounts Program Agreement (NAPA) and Third-Party Programs-Audits

Assist with Trainings

Recon Duties:

Assist in answering customer questions regarding pending and/or active jobs

Assist in coordinating customer scheduling with Recon Coordinator

Begin, add to, or adjust Reconstruction Estimates

Assist in keeping jobs and jobs notes up to date in WIP

Assist in keeping documentation up to date in job files

Reach out to potential subcontractors

Maintain compliance with Recon Accounts Program Agreement (RAPA) and Third-Party Programs-Audits

Assist with ordering materials

Assist with Trainings

Make sure Subcontractor information is accurate and up to date

Education and Experience Requirements High school diploma or equivalent required

Proven experience in administrative roles, preferably in a fast-paced office environment

Familiarity with basic accounting principles, bookkeeping, and financial reporting

Proficiency in computer applications and ability to adapt to new software applications

Excellent communication, organizational, and multitasking skills

Attention to detail and problem-solving skills

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, Monday–Friday, 40 hours per week typically.

Benefits We offer:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.