SERVPRO of Augusta Construction Advisor

Do you love helping people through difficult situations?

Then, don’t miss your chance to join SERVPRO of Augusta as a new Construction Advisor. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® of Augusta employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

Customer Satisfaction

a. Establish customer relationship for construction services

b. Educate customer on the construction process

Work with customers to understand desired upgrades/changes

Ensure that estimates meet client requirements.

Project Initiation

Follow up on estimate approvals from Insurance and the customer.

Create and ensure contracts are executed properly.

Insure a smooth transition between customer and Project Manager.

Work with Project Manager to price bid items, if needed.

Necessary Experience and Skill Set

2 years previous construction estimating and/or insurance adjusting experience

Superb customer service track record

Effective written and oral communication

Advanced math skills

Proficient use of Xactimate™ estimating software

Critical thinking and problem-solving skills

Team Player

Must have good driving record

Formal Education/Training

BA in engineering, construction science or similar relevant field preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.